GS Air Logistics Customer Care Specialist

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

Role

Execute tasks allocated to CCL team based on the corporate 2.0 Blueprint

Your Responsibilities

• Ensures accuracy of data entry for assigned tasks(shipment creation and updates, pre-alerts etc)
• Adherence to approved and latest WI and Country templates
• Ensure agreed KPIs and SLAs are delivered
• Communicate and correspond to all counterparts in timely and professional manner 

Your Skills and Experiences

• Bachelor's Graduate/College Level
• With 6 months - 1 year relevant experience (preferably in logistics/airline)
• Basic computer and MS Office applications
• Effective communication skills
• Organization and time management abilities
• Flexible working hours and shift work

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

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