HR Business Partner
NeksJob Philippines
Are you a strategic HR professional with strong BPO experience? We’re looking for a dynamic HR Business Partner (HRBP) to join our team and drive people strategies that support operational excellence and business growth in a high-volume contact center environment.
What You’ll Do:
Partner with Operations and Site Leaders to align HR strategies with business goals
Lead employee relations, investigations, and labor compliance (Philippine Labor Code / DOLE)
Drive performance management and talent development initiatives
Support workforce planning, headcount forecasting, and HR analytics reporting
Implement engagement and retention programs to reduce attrition
Collaborate with Payroll, TA, and HR Ops for seamless employee lifecycle management
Act as escalation point for complex HR cases and support audits
What We’re Looking For:
Bachelor’s degree in HR, Psychology, Business, or related field
Strong BPO / shared services background
Solid experience in:
Employee Relations & Case Handling
Philippine Labor Law Compliance
Performance Management
Workforce Planning & HR Analytics
Experience supporting 300+ headcount
Strong stakeholder management and influencing skills
Proficient in HRIS & MS Excel
Preferred:
Experience with global clients or multinational BPOs
Exposure to transitions, ramp-ups, or workforce migration
HR certification (CHRP, CHRMP, or equivalent)
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