Mandarin Order Management Specialist, Quezon City
Full-time
J-K Network Services
COMPANY PROFILE: The company is a global leader in outsourcing services and customer experience. It uses smart AI tools, powerful data analysis, and a diverse team from around the world to provide seamless customer support, flexible sales solutions, and strategies that help businesses grow their revenue. Position: Mandarin Order Management Specialist Company Industry: BPO Company Work Location: Quezon City Work Schedule: Shifting Schedule Salary: Php 100,000 Work Set-up: Work On-site
BENEFITS:
- Night Differential
- Group Life Insurance
- Free Onsite Medical Care
- Monthly performance incentives and allowances
- Sick Leave & Vacation Leave (Convertible to cash)
- Government-Mandated Benefits
- 13 month pay
- HMO
- Paid training
- Company events
- Other benefits will be discussed directly by the company.
JOB REQUIREMENTS:
- Proficient in Mandarin and conversational-proficient in English
- Open to High School graduates, Undergraduates, and Bachelor’s graduates in any courses.
- Open to no related experience.
- Having customer service experience is an advantage.
- Having BPO experience is a big plus
- Excellent interpersonal, communication, and customer handling skills.
JOB RESPONSIBILITIES:
- Handle customer inquiries via phone regarding transportation, logistics, shipping, and delivery services.
- Provide assistance with package tracking, shipment progress, delivery status, and other shipping-related concerns.
- Process requests for refunds, returns, and order issues in compliance with company policies and established procedures.
- Assist customers with placing orders, making changes, canceling orders, and providing delivery updates to ensure a seamless customer experience.
- Work closely with internal teams and logistics personnel to resolve customer concerns promptly and effectively.
- Accurately document customer interactions, transactions, and case resolutions while consistently delivering high-quality customer service.
RECRUITMENT PROCESS: (ONLINE PROCESS)
- Paper screening
- English Assessment
- Initial Interview
- Final Interview
- Job Offer
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Mandarin Order Management Specialist, Quezon City in Quezon City vacancy
- ...business and customer relationships. Job Objectives: To take orders and payments accurately. To provide a quality and fast... ...graduate. With experience is an advantage. Willing to work in EDSA, Quezon City. Willing to work during weekends and holidays....
- ...The Gym Manager role encompasses overseeing the daily operations of the client's fitness facility to ensure a safe, efficient, and... ...Haves Must be based in Metro Manila, preferably within or near Quezon City, or willing to reliably commute to the assigned gym location....
- ...About the Job Location : Quezon City Corporate Title : Junior Officer to Senior Manager Work Arrangement : Hybrid Our Corporate Banking team is looking for experienced professionals to join us in Quezon City in the role of Relationship Manager...
- ...revenue. Position: Cantonese Logistics Specialist Company Industry: BPO Company Work Location: Quezon City Work Schedule: Shifting Schedule... ...resolution of logistics-related issues. - Manage requests for refunds, returns, and order adjustments while ensuring compliance...
J-K Network Services
Quezon City1 day ago - ...Assistant Finance Manager Location: QC West Avenue (Onsite) Schedule: Monday to Friday Shift This is an impactful leadership... ...Team Leadership: Direct, manage, and develop two Finance Specialists, with eligibility for promotion to Finance Manager within 1–2...
- ...revenue. Position: Cantonese Logistics Customer Specialist Company Industry: BPO Company Work Location: Quezon City Work Schedule: Shifting Schedule Salary: Php... ...customer requests for refunds, returns, and order-related concerns in accordance with company policies...
J-K Network Services
Quezon City1 day ago - ...At least High School graduate. With related experience in fast food and/or F&B setup is an advantage. Willing to work during weekends and holidays Willing to work in fast food or quick-service restaurant. Willing to work in North EDSA Munoz Quezon City....
- ...About the Job Location : Quezon City Corporate Title : R&F Work Arrangement: Onsite Our Store Operations Group... ...SPO Applications, Replacement of Debit Cards, PIN regeneration, Orders of Pre-encoded checkbooks, Orders of Re-ordered checkbooks,...
- ...Sales Manager Location: Makati City, Metro Manila (Onsite) Schedule: Monday to Friday Shift Employment Type: Full-Time As the Sales Manager, you will spearhead our business growth by leading, mentoring, and driving a high-performing sales team to...
- ...The Business Development Manager (Sales Officer) drives revenue growth by securing new corporate accounts and building relationships... ...teams to deliver custom tech solutions. Location: Quezon City Schedule: Monday to Friday Key Responsibilities...
- ...Customer Support Specialist (Healthcare) | Full-Time | Remote Apply here: We are looking for a Customer Support Specialist with healthcare or medical industry experience to manage the creation, tracking, and resolution of customer tasks within our medical records...Remote job
775000 $ per day
...responsible for overseeing teams of Processors and Analysts under Order management/Billing and Accounts Receivable/Collections. He/ she has... ...of supervisory experience Amenable to work Full RTO in Quezon City, Mandaluyong, Taguig, or Alabang Willing to work in any...- ...the country - join us and be our next Automotive Technician in Quezon City! What is this role about? This role will carry out vehicle... ...or fingerprints. Provide accurate status of incomplete job orders (ex. Oil Change/Maintenance Service Preparation and Processing...
- ...Position. One (1) Administrative Assistant Work Location. Cubao, Quezon City office Personal Male. Married. Resides in Quezon City area 25 years old and above Education College...
- ...Monitor and analyze sales results and report findings to management Serve as ambassador of the brand, collect information/ feedback... ...Excel Supervisory, OIC experience in a leading retail store is essential Willing to work in Robinsons Magnolia, Quezon City...
- ...Licensed Practical/Vocational Nurse (LPN/LVN) Medical Assistant Healthcare Administrator Medical Records Specialist Health Information Management (HIM) Or a similar healthcare-related role Strong understanding of: Medical terminology Clinical documentation...Remote job
- ...training and performance. This person will also be responsible for managing product inventory and transactions of the station. What... ...to work in a SEAOIL gas station Willing to work on weekends - half day Saturday only Willing to be assigned in Quezon City...
- ...Description Job Description Business Job Title: Order-to-Cash Analytics Manager Career Band: 07 Career Track: Management... ...mentor, and develop a team of data analysts and reporting specialists Set clear objectives, manage performance, and ensure...Remote job
- Experience Level: Entry - Individual Contributor Employment Type: Full-time Work Setup: On-site (Bank Branch) Location: Quezon City Industry: Bancassurance Base Salary: PHP 15,000 - 25,000 About the Job: As a Banking Sales Officer, your primary responsibility is to achieve...
- ...to grow your career with the largest and leading independent fuel company in the country - join us as our next Service Advisor in Quezon City! What is this role about? This role will help out in ensuring the proper administration of operational activities,...
- ...to provide a broad range of HR services to client groups within Citi. Responsibilities: Deliver HR services and build capabilities... ...to drive organizational performance through individuals and managers, as well as possess the mindset to increase process...
775000 $ per day
...APPLY FOR THIS ROLE--- POSITION TITLE: Order to Cash Ops Sr Analyst WORK SETUP: Hybrid... ...Day: Weekends Off Project/Team Location: Quezon City, Gateway Tower 2 SKILL AND... ...the following sub-processes: Sales/Order Management Billing Collections Deductions Management...775000 $ per day
...internal teams Cash Apps Billing and Credit Management to resolve issues quickly. Generate... ...solid Finance/Accounting experience in Order to Cash Process (e.g. Sales order,... ...communication skills Amenable to work in Quezon City, Mandaluyong, Taguig, or Alabang Amenable...775000 $ per day
...RESPONSIBILITIES: Manages and execute Order to Cash processes Support to maintain and improve service performance metrics reports, as required... ...Claims, Cash Applications) Amenable to work Full RTO in Quezon City, Mandaluyong, Taguig Willing to work in any shifts i.e....- ...Job Description Job Description Business Job Title: Order-to-Cash GPO Lead Career Band: 06 Number of Direct Reports:... ...continuous improvement of end-to-end OTC processes, including credit management, collections, and cash application. Working closely with...Remote job
- ...ownership of our website portfolio's health, performance, and visibility. In this role, your exclusive focus will be maintaining, managing, and optimizing our existing portfolio of websites. You won’t be asked to build websites from scratch, run paid ads, or write blog...
- ...We are looking for a proactive Customer Relationship Management (CRM) Specialist to support the development and execution of customer engagement... .... Shift: Dayshift Setup: Onsite Location: Quezon City By Applying, you give consent to collect, store, and/...
- ...JOB TITLE : HR 3P Vendor Management Specialist SALARY RANGE : The HR - 3P Vendor Management Specialist will be responsible for executing our third-party manpower vendors for Store, ensuring efficient and effective staffing solutions to support our growing...
- ...Job Title: Admin Specialist Location: Quezon City, Eastwood Employment Type: Full-Time PalmPay is a leading fintech company committed... ...a detail-oriented and proactive Admin Specialist to manage administrative operations for our device finance business...
775000 $ per day
...support incident response, vulnerability management, and other cybersecurity initiatives.... ...in Workday within the next 24 hours, in order for us to start processing your application... ...sent via SMS or email. #LI-PH Quezon City Equal Employment Opportunity Statement...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Mandarin Order Management Specialist, Quezon City. Be the first to apply!
