Customer Service Representative (Voice Account)
Full-time
Caldwell Com - Cebu
Customer Service Representative (Voice Account) Location: Cebu City (On-site) Job Type: Full-Time Job Summary We are looking for Customer Service Representatives to assist customers over the phone. You will handle inquiries, provide information, resolve concerns, and ensure a positive customer experience. Responsibilities Answer incoming customer calls. Assist with inquiries, requests, and concerns. Provide accurate information about products and services. Resolve customer issues in a professional manner. Update customer records and document interactions. Escalate complex concerns when necessary. Meet quality and performance standards. Qualifications Must have 6months to 1 year of call center experience At least a High School Graduate (or equivalent). Good communication and listening skills. Basic computer navigation skills. Customer-focused and willing to learn. Ability to work onsite in Cebu City Willing to work on shifting schedules, weekends, and holidays if needed.
Vacancy posted 7 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative (Voice Account) in Cebu City vacancy
- ...We are looking for Customer Service Representatives to join an Accounts Receivable account based in Cebu. The candidate will be responsible for providing exceptional service in managing accounts receivable inquiries and issues, maintaining accurate records, and ensuring...
- ...Position: Customer Service Representative Company Overview: Performacentric is a leading provider of agentic AI solutions for businesses of all sizes. Our innovative strategies and cutting-edge technologies help companies drive sales, increase brand awareness...
- ...welcome to apply! With or without call center experience; This account requires to WORK ON-SITE Amenable to work in any shifting... ...a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries....
QUESS PHILIPPINES CORPORATION
Cebu City23 days ago - ...point of contact for one.com and Zoner customers. Additionally, you will be part of... ...using it. Your Responsibilities: Accountability A: Support Tickets (35%) ~ Manage and... ...~ Stay updated on one.com products, services, and internal procedures ~ Participate...
- ...Nangita mig Customer Serice Representative Newbies ug walay cc experience welcome Anaa nga mga account Banking and finance | Travel & hospitality | Telco Ipadala ang mosunod nga mga detalye sa ****@*****.*** Ang tanan lang nga magsesend details sa email...
- ...Job Summary We are looking for a Customer Service Representative to handle customer inquiries and provide excellent support through phone, email, or chat. The ideal candidate should have strong communication skills, a customer-focused attitude, and the ability to resolve...
- ...onsite work Responsible for handling customer inquiries related to flight bookings, reservations, cancellations, and travel concerns.... ...about flight schedules, fares, baggage policies, and other airline services. Assists customers with rebooking and resolving issues while...
- ...--------------------------------------- Position Overview: We are looking for a highly motivated and experienced Customer Service Representative with expertise in one or more areas: Appointment Setting, Lead Generation, Retention, B2B Calls, and Cold Calling. The...Remote job
- ...We are looking for CSRs to join a fast growing account in Cebu. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling. Key Responsibilities Respond promptly...
- ...Responsibilities: Answer customer inquiries Attend to billing concerns Resolve... ...least 6 months of continuous Customer Service experience in a BPO company English speaking... ...All of our company decisions take into account how they will affect our employees and...
- Customer Service Representative Location: Cebu City Experience Required: Minimum 1 Year Employment Type: Full-Time Job Summary We are looking for a dedicated and customer-focused Customer Service Representative to join our team in Cebu. The ideal candidate has...
Neksjob Corporation
Cebu City27 days ago - ...professionals to interact with our valued customers who have questions or concerns. We’re... ...for a highly skilled call center representative to join our team, managing a large volume... ..., and assistance for purchases. As the voice of our company, the call center representative...
Neksjob Corporation
Cebu Citya month ago - Staff Outsourcing Solutions is currently looking for: CUSTOMER SERVICE REPRESENTATIVES (VOICE) Account Available: Retail / eCommerce HealthCare Travel Sales Qualifications: With at least 6 months CSR experience Excellent verbal and written...
Staff Outsourcing Solutions
Cebu Citya month ago - We are looking for motivated and customer-focused individuals to join our team as Call Center Agents / Customer Service Representatives. The role involves assisting customers by answering inquiries, resolving concerns, and providing excellent customer service through phone...
BPOJobOpenings
Cebu City6 days ago - ...We're looking for customer-focused and motivated Call Center Agents to join our growing team! As a Call Center Agent, you will handle customer inquiries, provide information about products and services, resolve concern efficiently, and ensure every customer enjoys a positive...
- Description Assist customers with inquiries and issues related to products and services. Process customer orders, returns, and exchanges in a prompt manner. Provide accurate information regarding product features, pricing, and availability. Maintain a positive and...
Metacom Business Outsourcing Solutions
Cebu Citymore than 2 months ago - ...As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor. Job Qualifications Requirements...
- ...Description: The Customer Service Manager - Multilingual Support is responsible for the day-to-day leadership, performance, and development... ...strategy into execution and building a scalable, accountable, and performance driven team. This role combines operational...
- WE’RE HIRING! CUSTOMER SERVICE REPRESENTATIVES - PURE ONSITE Location: 1Nito Tower, Archbishop Reyes Avenue, Cebu Schedule: Shifting (US/UK Market) Perks & Benefits: Paid training for 2 months Performance bonuses and new hire incentives HMO coverage from Day...
ETeam
Cebu Citya month ago - ...As a Call Center Agent, your role involves supporting customers through phone calls. You will be responsible for resolving inquiries, troubleshooting problems, and providing exceptional service with a courteous and professional demeanor Job Qualifications Requirements...
- ...We are seeking a Customer Service Representative – Tax Analyst to be part of our Sales Tax Operations team. The ideal candidate is someone with... ...service. We highly prefer candidates with a background in accounting, taxation, or bookkeeping, and experience with...
OfficePartners360 (OP360)
Cebu City27 days ago - We are looking for a dedicated and customer-focused Customer Service Representative to join our thriving operations in Cebu Central Visayas. This full-time... ...ability to work well in a team Apply now to become our next Customer Service Representative for Travel Account!
TORCH Solutions
Cebu Citya month ago 775000 $ per day
...JOB DESCRIPTION: Primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them...- ...career to the next level? URGENT HIRING CSR and we want YOU to be a part of our team! ? Job Opening: CSR TELCO,RETAIL HEALTHCARE Account (CEBU SITE) ⏰ ONSITE/VIRTUAL 1 DAY PROCESS SAME DAY JO!! - SALARY OFFER UP TO 25K ? Incentives & Performance-based Rewards...
- ...We are looking for a motivated and customer-friendly individual to join us as a Call Center Agent. You will be the first person customers speak with, helping them by phone and providing quick and professional solutions to their concerns to ensure a positive experience...
- ...reservations and queries. Able to make a service recovery in the event the agent... ...supervisor. Ensure accurate documentation of customer profiles/reservations. Handle customer... ...Differentials -HMO -Leave credits -Easy accounts -Competitive salary -Healthy...
Trinity Workforce
Cebu Citymore than 2 months ago - ...LAHAT LANG NG MAGSEND NG DETAILS SA EMAIL KO ANG TATAWAGAN KO. THANK YOU! Accounts: Airline | Travel | Medical For interested applicants please send the following details to ****@*****.*** for fast and smooth application Full name: Location: Contact number...
- Telco Account Representative Cebu City | Onsite Caldwell Communication Job Description: We... ...Telco Account Representatives to assist customers with mobile, internet, and... ...concerns while providing excellent customer service and technical support. Responsibilities...
Caldwell Communications
Cebu City7 days ago - ...REMOTE OPPORTUNITY! We are expanding our Sales Department and hiring a professional who can work and sell our recruitment services to employers in the United States. This role is focused on outbound sales. You will be responsible for finding potential employer leads...
- We are seeking a Customer Service for Home Security to handle inquiries from customers regarding their home security systems. The ideal candidate will be responsible for answering phone calls, responding to emails, and providing exceptional customer service to ensure...
TORCH Solutions
Cebu Citymore than 2 months ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative (Voice Account). Be the first to apply!
