Technical Support Representative
Full-time
Miranda HR
Description - Assist customers with technical issues related to products and services.
- Provide pre-sale technical support to clients exploring solutions.
- Maintain strong customer relationships through effective communication.
- Document customer interactions and technical solutions in the CRM system.
- Collaborate with technical teams to resolve complex issues.
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: 0–2 years of experience in a technical support role.
- Skills and Competencies: Proficient in Customer Relationship Management software.
- Skills and Competencies: Strong command of the English language, both written and verbal.
- Skills and Competencies: Knowledge in sourcing and technical product functionality.
- Qualities and Traits: Excellent problem-solving skills and a customer-oriented mindset.
Vacancy posted 15 hours ago
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