Sales Supervisor

II. KEY RESPONSIBILITIES

A. Sales Team Supervision

· Supervise, guide, and motivate the sales team to achieve individual and departmental sales targets.

· Assign sales territories, accounts, and leads to team members as needed.

· Monitor sales performance, pipeline progress, and customer follow-ups.

· Conduct regular sales meetings, coaching sessions, and performance evaluations.

· Ensure compliance with company sales policies, procedures, and reporting requirements.

B. Sales and Business Development

· Develop and implement sales strategies to increase revenue and market share.

· Identify and pursue new business opportunities, including residential, commercial, industrial, and project-based clients.

· Build and maintain relationships with contractors, developers, electrical engineers, project owners, distributors, and other potential customers.

· Prepare and review sales proposals, quotations, and commercial offers.

· Negotiate pricing and commercial terms within approved company policies.

· Monitor market trends, competitor activities, and customer demands to identify growth opportunities.

C. Solar and Electrical Product Knowledge

· Maintain working knowledge of solar systems, including solar panels, inverters, mounting structures, batteries, and related accessories.

· Understand basic electrical products, components, wiring systems, circuit protection devices, and other relevant electrical supplies.

· Explain product features, specifications, benefits, and applications to customers.

· Assist the sales team in identifying suitable solar and electrical products based on customer requirements and project specifications.

· Coordinate with technical personnel for system design, load assessment, sizing, installation requirements, and technical feasibility.

· Ensure that sales recommendations are aligned with approved technical specifications, applicable electrical standards, and project requirements.

D. Customer Relationship Management

· Maintain professional relationships with existing and prospective clients.

· Address customer inquiries, concerns, and complaints promptly and professionally.

· Ensure timely follow-ups on quotations, purchase orders, deliveries, and after-sales concerns.

· Identify opportunities for repeat business, referrals, and long-term partnerships.

· Ensure customer satisfaction throughout the sales process.

E. Sales Administration and Reporting

· Prepare and submit regular sales reports, forecasts, and performance updates to management.

· Monitor sales targets, conversion rates, revenue, and outstanding quotations.

· Ensure accurate documentation of customer information, sales transactions, and account activities.

· Coordinate with purchasing, inventory, logistics, finance, and technical teams to ensure smooth order fulfillment.

· Monitor inventory availability and coordinate product sourcing requirements with the appropriate departments.

III. QUALIFICATIONS

· Bachelor's degree in Business Administration, Marketing, Electrical Engineering, or a related field; equivalent relevant experience may be considered.

· At least 2–3 years of experience in sales, preferably in solar energy, electrical supplies, power systems, or a related industry.

· At least 1 year of experience in a supervisory or team leadership role is preferred.

· Good working knowledge of solar energy systems and electrical products.

· Experience in B2B sales, project-based selling, account management, or technical sales is an advantage.

· Knowledge of preparing quotations, sales proposals, and commercial offers.

· Strong negotiation, presentation, communication, and customer relationship management skills.

· Proficient in Microsoft Office or Google Workspace; familiarity with CRM systems is an advantage.

· Willingness to conduct client visits, attend site meetings, and travel when required.

IV. CORE COMPETENCIES

· Sales leadership and team management

· Solar and electrical product knowledge

· Business development and lead generation

· Strategic selling and negotiation

· Customer relationship management

· Sales forecasting and analytical skills

· Problem-solving and decision-making

· Effective communication and presentation

· Time management and organizational skills

· Goal-oriented and results-driven mindset