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Business Intelligence Analyst (Customer Analytics)

Our Clients

Business Intelligence Analyst (Customer Analytics)

Location: Taguig

Work Set-up: On-site

Work Schedule: Monday to Friday

Job Responsibilities

  • Analyze customer and business data to support strategic decision-making.
  • Build reports, dashboards, and performance metrics related to CRM initiatives.
  • Identify customer behavior trends and business growth opportunities.
  • Support campaign analysis, segmentation, and retention strategies.
  • Work with various departments to improve data-driven decision-making.
  • Maintain data quality and support CRM system enhancements.

Qualifications

  • Minimum 5 years of experience in business intelligence, analytics, or CRM.
  • Experience supporting digital or online products.
  • Coding experience in SQL, Python, R, or similar languages.
  • Strong analytical mindset and structured problem-solving approach.
  • Experience with data visualization and reporting tools is an advantage.
Vacancy posted a month ago
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