Customer Insights Analyst
Our Clients
Customer Insights Analyst
Location: Taguig
Work Set-up: On-site
Work Schedule: Monday to Friday
Job Responsibilities
- Analyze customer behavior and engagement data to generate business insights.
- Create customer segmentation strategies to support personalized campaigns.
- Measure and report campaign effectiveness and customer retention metrics.
- Identify opportunities to improve customer acquisition and loyalty.
- Partner with cross-functional teams to enhance customer journey initiatives.
- Support CRM optimization through data-driven recommendations.
Qualifications
- Minimum 5 years of experience in analytics, CRM, or customer insights.
- Experience with online products or digital platforms.
- Coding knowledge in SQL, Python, or related languages.
- Strong data analysis and critical-thinking skills.
- Experience handling large customer datasets.
Vacancy posted a month ago
Similar jobs that could be interesting for youBased on the Customer Insights Analyst in Taguig vacancy
- ...Senior Customer Insights Analyst Location: Taguig Work Set-up: On-site Work Schedule: Monday to Friday Job Responsibilities Generate actionable customer insights through advanced data analysis. Analyze customer behavior, engagement...
- ...considered for candidates with demonstrated WFM or BPO operations expertise. Experience With or without professional experience in customer support, technical support, workforce management, or a related operations role. Experience within a BPO, digital advertising,...
- Qualifications: Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical discipline. Equivalent hands-on technical experience in a QA, support engineering, or ad tech role will be considered alongside formal education...
775000 $ per day
...APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Sr Analyst WORK SETUP: Return to Office OVERALL PURPOSE: The Service Delivery Team Lead is responsible for daily supervision of a...- ...Customer Lifecycle Analyst Location: Taguig Work Set-up: On-site Work Schedule: Monday to Friday Job Responsibilities Analyze customer journeys and lifecycle stages to improve retention and engagement. Develop strategies to increase...
- ...individual contributor, you will focus on providing the sophisticated insights necessary to support strategic decision-making and enable a... ...Generative AI tools (e.g., Claude, N8N, Gemini, NotebookLM, Custom Copilots) with a proven ability to leverage them for complex data...
- ...Job Family Group: Customer Experience Job Family: Customer Journey Job Purpose Designs and tracks customer journeys and creates... ...and prepare information for publication. (Level 6) ~ Insights and Reporting - Extract and combine data to generate standard reports...
- ...Business Intelligence Analyst (Customer Analytics) Location: Taguig Work Set-up: On-site Work Schedule: Monday to Friday Job Responsibilities Analyze customer and business data to support strategic decision-making. Build reports,...
- ...Requirements: Bachelors – Computer Science, IT, Engineering or any related course At least 5 years of relevant experience in Customer Service / CX domain Strong communication and stakeholder management skills Hands-on experience with ServiceNow and Genesys...
- ...Global KYC Business Analyst (CDD) You will be involved with the development of the Global KYC Digital Service contributing to socially... ...implementation across 40+ countries, affecting 40 million+ ING customers. Through this, we will be able to deliver our customers an...
50000 - 100000 Php
...for more than two decades. Position: Mandarin Game Research Analyst Industry: Digital Entertainment Firm Location: BGC, Taguig Schedule... ...preferences, and emerging technologies to provide market insights for business growth. - Prepare market intelligence reports and...- ...monitoring operational SLAs and payment performance dashboards. Customer & Transaction Support Contact customers as needed to provide... ...feedback on payment features and infrastructure. Contribute insights that improve funding methods, payout efficiency, and cross-...
775000 $ per day
...JOB DESCRIPTION CSR is primarily responsible for providing customer service support according to the scope of work and service... ...timely fashion. Position Title: Customer Service Associate and Analyst Roles Customer Service Associate At least 6 months of BPO...- ...a time through this link . We’re looking for a Planning Analyst to support commercial reporting, forecasting, and performance analytics. This role is key in delivering accurate insights and dashboards that drive business decisions. Key Responsibilities...
- ...looking for a passionate individual who knows how to provide great customer service. Someone who is excited by the prospect of seeing their... ...feedback on payment features and infrastructure. Contribute insights that improve funding methods, payout efficiency, and cross-...
- ...principles in a BPO environment Demonstrated expertise in SQL for insightful data analysis and comprehensive reporting. Hands-on... ...Functional Collaboration ~ Work closely with Product, Engineering, Customer Success, and Revenue Enablement teams to align training...
- ...food future that creates value for our customers, shareholders and society at large and delivers... ...City in Taguig, we seek a Financial Analyst to help drive valuable business... ...business and financial analyses, and provides insights to support decision-making and business...
- Operations Analyst Position Description Job Summary: Provide operational and administrative... ...approvals, and maintaining accurate customer and opportunity data. Serve as a liaison... ..., as owners, let’s turn meaningful insights into action. Life at CGI is rooted in...
- ...scoring, evaluation, and calibration. 2. Team Management & Analyst Development: Manage and mentor a team of Quality Analysts by... ...resolution completeness, process adherence, communication, and customer experience. 4. SQL-Driven Quality Analytics & Reporting: Use...
- ...experience. Experience At least 2 years of experience in customer support, technical support, workforce management, or a related... ...advertising and customer support operations. 2. Workforce Analyst Team Management & Development ~ Directly manage, coach, and...
- ...requests and sales support requirements, ensuring complete documentation and providing served and unserved reports. · Process outright customer orders and coordinate delivery schedules with the Warehouse to minimize purchase order cancellations. · In-charge with other...
- ...billion jobs across the globe, we are in need of a Product Quality Analyst who will be responsible for conducting quality assurance... ...entire Software Development Life Cycle (SDLC) and actively provide insights on product quality and user experience enhancements Create...
- Workforce Analyst Position Description Job Summary This document outlines the framework... ...shrinkage, and support consistent customer experience through defined processes,... ...Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in...
- ...Family Risk Management Service Role Type Associate Analyst/ Analyst Competency Independence Risk Management Enablement... ...to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. ·...
- ...FLNCF. The impact you’ll make in the team With our mission to provide one billion jobs across the globe, we are in need of Customer Experience Specialists who’ll be willing to take our company to the next level! As a sneak peak of behind the scenes, you’ll be able...
- ...A dedicated Customer Experience Specialist to serve as the primary point of contact for our global clientele. In this role, Specialist will ensure customers receive world-class assistance, guiding them through our product ecosystem and resolving technical or procedural...
- ...related technical field. At least 2 years of experience in customer or technical support, preferably in a digital advertising or BPO... ...troubleshooting. Leverage advanced SQL skills to analyze campaign performance, identify tracking problems, and extract valuable insights....
- ...for the right candidates. Essential Skills: Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity Strong communication skills Strong problem solving and analytical skills Excellent...
- ...the Regional Finance Manager and PH Finance Lead, the Finance Analyst will support the licensing and retail business in the Philippines... ...analyses of business performance, providing meaningful insights and variance analysis Support Commercial team and licensees...
- ...functions. This role is responsible for maintaining accurate workforce data, monitoring resource utilization, and providing actionable insights that support staffing decisions, project delivery, and operational efficiency. The ideal candidate has experience in workforce...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Insights Analyst. Be the first to apply!
