Customer Service Representative (Gaming Account)
Full-time
Telesys Outsourcing Services
Customer Service Representative – Gaming Account Metro Manila | Onsite Telesys BPO About Telesys BPO Telesys is growing! Join our team of Customer Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training, continuous coaching, and a supportive people-first work environment with long-term career growth. Our offices are conveniently located in Metro Manila and easily accessible via public transportation, giving you a stable and rewarding career—just like hundreds of our team members who have built their careers with us. Job Description We are hiring Customer Service Representatives for a Gaming Account to assist players with inquiries, technical issues, account management, and gameplay support. You will ensure excellent customer experiences while handling gaming-related questions through chat, email, or other non-voice channels. Key Responsibilities:
- Respond to player inquiries via chat, email, or messaging platforms
- Assist with account setup, login issues, in-game purchases, and technical problems
- Provide accurate information about game features, promotions, and events
- Resolve player concerns efficiently and professionally
- Document interactions and account updates accurately in the system
- Escalate complex or urgent issues to supervisors when necessary
- Meet quality, productivity, and player satisfaction metrics
- Shifting schedules, including nights, weekends, and holidays
- Full paid gaming account and customer service training provided
- Fast-paced, player-focused environment
- Exposure to gaming systems, platforms, and community management
- High School or Senior High School Graduate (College level or graduate is a plus)
- Good English communication skills (written and verbal)
- Strong customer service and problem-solving skills
- Basic computer knowledge and ability to navigate gaming platforms
- Willing to work onsite in Metro Manila
- Amenable to shifting schedules
- UP TO 28K monthly basic plus incentives
- Paid gaming account training and upskilling opportunities
- Clear career growth and promotion opportunities
- Supportive and team-oriented environment
- Ongoing coaching and mentorship
- Employee engagement and recognition programs
Vacancy posted more than 2 months ago
Similar jobs that could be interesting for youBased on the Customer Service Representative (Gaming Account) in Metro Manila vacancy
- ...across diverse industries in the United States to support their customer experience, operations, and growth initiatives.... ...Overview We are seeking for experienced Remote Customer Service Representatives who are ready to deliver exceptional support and build positive...Remote job
- Customer Service Representative - Hotel Reservations Metro Manila | Onsite Are you currently working in hotels, resorts, restaurants, cafés,... ...Customer Service Representatives for a Hotel Reservations Account. In this role, you’ll assist guests with booking...
Bellsoft Global Eastwood
Metro Manila24 days ago - ...Position Overview: As a Customer Care Associate, you will be a leading Brand Ambassador... ...to delivering exceptional customer service in a caring and considerate manner. In... ...! Position: Digital Customer Service Representative Position Status: Full Time Hours...
- HIRING: Customer Service Representatives - Bridgetowne Be part of our One-Day Virtual Application Process and get hired without going onsite! No Need To Go Onsite Faster Application from the Comfort of Your Home Start your BPO journey or level up your career...
Concentrix
Metro Manila9 days ago - Job Description We are seeking Customer Service Representatives for a Travel Account to assist customers with travel inquiries, bookings, and related services. You will provide accurate information, support reservations, and ensure a seamless experience for travelers....
Bellsoft Global San Juan
Metro Manilaa month ago - Company: Teleperformance Location: Mckinley Travel and Hospitality = At least 12 months of GDS Experience / Highschool Grad Telco = At least 6 months of IT background / Studied IT related courses BFSI = At least 6 months of Travel CCE / Highschool Grad Trust and ...
Lexie Staffing
Metro Manila10 days ago - ...are expanding their team in the Philippines and are looking for a passionate, skilled, self-driven, and collaborative Customer Service Representative to join their dynamic team. This is an excellent opportunity for someone looking to grow their career and enhance...
28000 Php
Customer Service Representative - Travel Account Metro Manila | Onsite About the Role We are growing! Join our team of Customer Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training, continuous coaching, and a supportive...Telesys Customer Solutions
Metro Manilaa month ago- ...across transportation, urban development, retail, and lifestyle services, focused on delivering safe, reliable, and high-quality... ...undergo training. Willing to work using emails and calls with customers. Amendable to work onsite. Amendable to attend face to face...
J-K Network Services
Metro Manilamore than 2 months ago - ...Industry: Software Solutions (Blockchain/P2E gaming) About the Job: Join our client's... ...communication and a high level of customer satisfaction. If you're passionate about... ...provides feedback to improve products, services, and processes. Handles escalated and...
- ...We are looking for a dedicated and customer-focused Financial Customer Service Representative to support UK-based banking and financial accounts. The ideal candidate will have experience in handling financial or banking inquiries within a contact center environment...
- ...Industry: BPO About the Job: Are you passionate about delivering exceptional customer service and resolving customer concerns? Join our clients team as a Customer Care Representative where youll assist customers with their inquiries, ensure accurate documentation,...
- Be one of the first to applyResponsibilities: ~Conduct phone sales calls with qualified prospects ~Understand client needs and recommend the appropriate service package ~Build trust and maintain professional communication ~Handle objections confidently and effectively ~Follow up with interested...
- A Growthbacker develops and executes a plan to support the company acquire and retain clients, as well as discuss the services offered by the team. This includes gathering input from client and various departments from different companies, like analytics, operations and...
Cyberbacker Careers
Metro Manila5 days ago - ...hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites!... ...IMMEDIATELY! Responsibilities: • Resolve customer inquiries, concerns, or complaints... ...updated on company policies, procedures, and services to provide accurate information to...
BPO Sapient Solutions
Metro Manilaa month ago - ...Serve as the first point of contact for customers across phone, email, and ticket-based support... ...to customer enquiries relating to account information, product enquiries, warranty... ...with company policies, procedures, and service standards. Resolve Tier 1 customer enquiries...
- Job Description We are seeking Customer Service Representatives for a Non-Voice Account to assist customers through chat, email, and messaging platforms. You will provide accurate information, resolve inquiries, and ensure professional service without the need for phone...
Bellsoft Global Mandaluyong
Metro Manilaa month ago - Address customer complaints, offer solutions, and follow up. Manage account changes, upgrades, cancellations, and refunds. Stay updated on products and promotions to inform customers. Follow company policies on calls, privacy, and quality.
Telesys BPO Hiring Solutions
Metro Manilamore than 2 months ago - Customer Service Representative - Healthcare Account Metro Manila | Onsite Telesys BPO About Telesys BPO Telesys is growing! Join our team of Customer Service Representatives and enjoy a competitive salary, performance incentives, benefits, paid training, continuous...
Telesys Outsourcing Services
Metro Manilamore than 2 months ago 19000 Php
Customer Service Representative (Voice) Location: Quezon City Work Setup: Onsite Salary Package Up to ₱19,000/month (₱18,000 Basic + ₱1,000 Flex) Qualifications • College Graduate (any course) - no experience required • OR Associate Graduate / College Level (at...Epsilon Group Services
Metro Manilaa month ago- ...Job Description Take the opportunity to join a global team! As a Fund Servicing/Fund Accounting Professional within the Fund Accounting operations team, you will be responsible for managing and controlling the daily workflow, including tasks such as NAV validations...
- ...We are on a quest for a talented Game Animator/VFX Specialist to bring our projects... ..., ensuring that clients receive reliable services. Kwanii also prides itself on its proactiveness... ...evolving needs of clients. Whether it's customer support, data entry, back-office...
252000 Php per year
...professional looking for a massive step up in pay, we have an account for you. We are expanding our teams this June 2026 and... ...Financial, Healthcare, Retail, and Telco (Inbound/Outbound Customer Service or Technical Support). Non-Voice Accounts: Email, Chat, and...- Hiring: Customer Service Representative (Up to ₱35,000 Package) Location: Bridgetowne, Quezon City / Eton, Quezon City Work Setup: Onsite Schedule: Shifting Schedule Job Description We are looking for experienced Customer Service Representatives to join our growing...
Epsilon Group Services
Metro Manilamore than 2 months ago - Hiring BPO Associates for On-Demand Delivery Account | At Least 1 Year Voice Experience | Bridgetown QC College Graduate At least 1 year Voice BPO experience On-Demand Delivery Account Willing to work onsite in Bridgetown, Quezon City Willing to work on shifting...
Gap Solution Recurrent Firm
Metro Manila23 days ago - Sapient Global Services is currently hiring Customer Service Representatives for our Healthcare Account in Quezon City, Philippines. This onsite BPO opportunity is ideal for fresh graduates, career shifters, and applicants with or without call center experience who are...
MRC SGV
Metro Manila25 days ago - Requirements: College graduate of any 4 year course Proven experience in customer service or clerical roles. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency with MS Office and customer management software...
Dempsey Inc
Metro Manila18 days ago - ...Generation Of Leaders As an Account Manager, you’ll be out and about visiting our customers, wherever they’re busy working,... ...art software along with all the services and after-care that come with... ...technical support to customers and represent the Hilti brand in the market...
- ...Security and more. We combine deep technical expertise with outcome-driven services that accelerate secure cloud adoption, modernise threat protection and simplify compliance. Job Title: Customer Success Administrator Location: Remote Employment Type: Full-...
- ...The Contract Administrative Representative is part of the Operations Contracts team within the larger Finance & Accounting Organization. The CAR role is responsible for generating all standard level order forms and agreements as requested by Sales Representatives. This...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative (Gaming Account). Be the first to apply!
