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CS Training Consultant

Full-time

J-K Network Services

COMPANY PROFILE: With 18 years of industry experience, the company offers a wide range of BPO services supported by state-of-the-art facilities in prime Manila locations. It is known for delivering reliable, high-quality solutions tailored to meet diverse business needs.

Position: CS Training Consultant

Company Industry: BPO Company

Work Location: BGC Taguig

Work Schedule: Shifting schedules

Salary: Php 30,000 - Php 40,000

Work Set Up: Work onsite

BENEFITS:

  • Quarterly performance bonus
  • Outstanding career development opportunities and fast track career progression.
  • Enjoy a fair work-life balance.
  • HMO and Life Insurance for employee and 2 dependents for free.
  • Great place to work certified.

JOB REQUIREMENTS:

  • Bachelor Degree Holder
  • At least 4 years total BPO work experience with 2 years of experience as a trainer in BPO/shared services industry
  • Experience in Tech Support is an advantage
  • Amenable to work in shifting schedules
  • Amenable to work onsite

JOB RESPONSIBILITIES:

  • Identify training needs accurately and develop appropriate learning solutions.
  • Provide ongoing floor support to reinforce learning and enhance employee performance.
  • Ensure end-to-end management of content development while applying appropriate instructional methodologies.
  • Ensure end-to-end management of content development while applying appropriate instructional methodologies.
  • Deliver training programs using effective facilitation techniques and proven instructional methods.

Look for Ms. Riva

RECRUITMENT PROCESS: (ONLINE)

  • Initial Interview
  • Final Interview
  • Job Offer
Vacancy posted 20 days ago
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