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Technical Support Engineer

Our Clients

Location: Makati

Work Setup: Onsite

Work Schedule: Monday-Friday; Dayshift

We are looking for a Technical Support Engineers to provide after-sales technical support for renewable energy projects. This role is responsible for troubleshooting technical issues, assisting customers, and ensuring installed systems are operating properly.

Responsibilities

  • Provide after-sales technical support for customer projects.
  • Troubleshoot and resolve technical concerns.
  • Handle support tickets and coordinate issue resolution.
  • Ensure installed systems are operating correctly.
  • Guide customers through technical concerns and system-related issues.
  • Communicate technical concepts clearly to customers.

Qualifications

  • Strong technical troubleshooting skills in electrical systems or related fields.
  • Customer-oriented with excellent interpersonal and communication skills.
  • Self-driven, proactive, and willing to take ownership of issues.
  • Ability to explain technical concepts clearly to customers.
  • Licensed Engineer or relevant industry certifications are an advantage.
  • Driver's License is preferred.
Vacancy posted 6 days ago
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