Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer issues and inquiries promptly and efficiently.
- Maintain a positive attitude and communicate effectively.
- Document interactions and follow-up on outstanding issues.
- Collaborate with team members to improve processes.
- Meet performance metrics and participate in training sessions.
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No prior experience necessary; all training will be provided.
- Skills and Competencies: Proficient in call center operations; strong interpersonal skills to interact effectively with customers.
- Working Conditions: Fast-paced office environment, occasionally dealing with difficult customers.
- Qualities and Traits: Patient, empathetic, and a team player with excellent communication skills.
Vacancy posted 1 day ago
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