Sales Account Manager
Full-time
Circa Logica Group
- The account manager serves as the bridge between the company and its clients, primarily responsible for promptly and effectively addressing customer needs and concerns to foster strong relationships.
- Recognizing and addressing customer requirements by providing informed product insights and facilitating product or service sales.
- Collaborating with suppliers to ensure product availability aligns with customer demand.
- Establishing and maintaining relationships with current clients while actively seeking new prospects through networking events and community outreach initiatives.
- Engaging with customers by providing product details, addressing inquiries, and resolving any concerns or issues.
- Promoting additional products or services by recommending complementary items to boost sales.
- Delivering exceptional customer service to ensure customer satisfaction during store interactions.
- Regularly liaising with store managers to ensure all customer needs are met.
- Handling administrative tasks such as generating reports, maintaining records, and managing employee paperwork.
- Initiating new accounts for prospective customers and finalizing accounts for terminated customers.
- Bachelor’s degree in business, marketing, communications, or a related field.
- With at least 3 years of relevant experience in retail account management and customer service.
- Preferably with exposure to handling fragrances, chemicals, and raw materials for the cosmetics or personal care industry
- With strong communication and negotiation skills
Vacancy posted 2 days ago
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