CRM Technical Lead

Hiring: CRM Lead

Location: Eton Centris, Quezon Avenue, Quezon City, Philippines
Work Setup: Hybrid (3–4 Days Onsite, Remaining Day(s) Work From Home)
Work Shift: Night Shift / Graveyard Shift
Experience: 5+ Years
Start Date: TBD

Job Responsibilities:

• Design, develop, and maintain solutions on Microsoft Dynamics CRM 365.

• Analyze business requirements and define functional specifications with client stakeholders.

• Deliver software enhancements, defect fixes, minor projects, and integrations within the CRM platform.

• Configure and customize Microsoft Dynamics CRM 365 based on business needs.

• Design and implement scalable, user-centric CRM solutions.

• Develop and maintain integrations with external systems and APIs.

• Lead and mentor development teams while coordinating with offshore teams.

• Participate in Agile development processes and deliver projects within timelines.

• Collaborate with clients and internal teams to ensure successful project delivery.

Required Qualifications:

• Bachelor's degree in any relevant field.

• Minimum 5 years of experience with Microsoft Dynamics CRM 365 configuration and customization.

• Strong knowledge of Microsoft Dynamics CRM 365.

• Good understanding of Object-Oriented Programming (OOP).

• Experience with REST/SOAP APIs and SOA architecture.

• Strong programming skills in C#, HTML, JavaScript, jQuery, JSON, and asynchronous programming.

• Experience with Azure tools and technologies.

• Strong experience with Microsoft Power Platform, including Power Automate, Canvas Apps, and Model-Driven Apps.

• Good understanding of SSRS, CRM reporting, and Dynamics CRM integrations.

• Excellent analytical, communication, and problem-solving skills.

• Experience leading development teams and working with offshore teams.

Preferred Skills:

• Microsoft Dynamics CE certification.

• Experience with ASP.NET MVC.

• Knowledge of XML, HTML5, SharePoint, SSIS, SSRS, MVC, and web services.

Important Notes:

• Client currently prefers Filipino applicants due to urgent hiring requirements.

• Candidates with frequent job changes will not be considered.

• Present or former Wipro employees are not eligible.

Recruitment Process:

• Paper Screening

• L1 Interview

• L2 Interview (if required)

• Technical Assessment / Final Interview ​

Questionnaire Link: 

Note: Filling out the questionnaire form is mandatory. Profiles submitted without the completed questionnaire will not be considered.