Call Center Representative
Full-time
Miranda HR
Description - Provide exceptional customer service by addressing inquiries and resolving issues promptly.
- Communicate effectively with customers via phone, email, or chat.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to enhance service quality and efficiency.
- Assist in troubleshooting technical issues and provide guidance to customers.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Entry-level, no prior experience required.
- Skills and Competencies: Proficiency in English; Strong customer service skills; Solid technical skills; Ability to work as a team player; Familiarity with call center operations.
- Qualities and Traits: Excellent communication skills; Patience and empathy towards customers; Strong problem-solving abilities.
- Working Conditions: Office environment; May involve shift work depending on operational needs.
Vacancy posted 14 hours ago
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