Customer Service Representative
Full-time
SmartLine Human Resource Services Inc
Description:
- Provide exceptional customer service to clients via phone, email, and chat.
- Resolve customer inquiries and issues in a timely and efficient manner.
- Document customer interactions and feedback for quality assurance.
- Work collaboratively with team members to enhance service delivery.
- Assist in training new staff on best practices and company policies.
Requirements:
- Educational Qualifications: Diploma in a relevant field
- Experience Level: 0–2 years
- Skills and Competencies: Strong English language proficiency
- Skills and Competencies: Excellent customer service and interpersonal skills
- Skills and Competencies: Ability to work effectively in a team environment
- Qualities and Traits: Strong work ethic and organizational skills
Vacancy posted 15 hours ago
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