Customer Service Representative
Full-time
Lexie
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries efficiently and accurately.
- Maintain in-depth knowledge of products and services.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with team members to enhance service quality.
- Handle challenging situations with professionalism and empathy.
- Educational Qualifications: Senior High School diploma is required.
- Experience Level: Fresh graduates or students are encouraged to apply.
- Skills and Competencies: Strong English language communication, excellent interpersonal skills, and basic technical abilities are essential.
- Responsibilities and Duties: Assist customers by addressing inquiries, resolving issues, and providing product information.
- Working Conditions: Office environment with potential for remote work; flexible hours may be available.
- Qualities and Traits: Positive attitude, patience, and a strong commitment to customer satisfaction are vital.
Vacancy posted 1 day ago
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