Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service through various channels including phone, email, and chat.
- Assist customers with inquiries, complaints, and provide detailed product information.
- Document customer interactions accurately and follow up on unresolved issues.
- Collaborate with team members and departments to resolve customer issues effectively.
- Stay updated on company products, services, and policies to provide accurate information to customers.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years of customer service experience.
- Skills and Competencies: Strong communication and interpersonal skills.
- Qualities and Traits: Empathetic, patient, and able to work under pressure.
- Responsibilities and Duties: Ability to manage multiple tasks while maintaining a positive customer experience.
- Working Conditions: Must be able to work flexible hours including evenings and weekends.
Vacancy posted 20 hours ago
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