HR & Operations (Chinese Speaking)

The HR & Operations supports the delivery of human resources, office administration，Purchasing and operational activities across the Philippines business. The role coordinates recruitment, employee lifecycle administration, employee activities, supplier and purchasing processes, and day-to-day office services. Working with the HR & Operations Manager and relevant stakeholders, the specialist maintains accurate records, prepares reports and follows approved HR, Operation and Purchasing policies, budgets and delegated authorities.

Human Resources

-Recruitment

• Coordinate job advertisements, interview scheduling, candidate communications, reference and work-rights checks, and recruitment records.

• Prepare offer and onboarding documentation for review and approval; coordinate induction, system access and new starter arrangements.

• Maintain position descriptions, recruitment trackers and employee records, and assist hiring managers with recruitment administration.

-Process & Compliance

• Maintain employment contracts, policy acknowledgments, personnel files and HRIS records in accordance with applicable privacy and retention requirements.

• Coordinate each new starter's onboarding checklist, including HRIS setup, IT access, equipment, office access, induction schedule, policy acknowledgments and introductions to relevant teams.

• Explain routine HR processes to new starters, track completion of mandatory training and documentation, and follow up with managers on probation review milestones.

• Conduct the offboarding process according the HR procedure

-Payroll & Remuneration

• Support statutory reporting and prepare routine headcount and payroll summaries for review.

• Compile remuneration data and support salary review administration as directed.

-Learning & Development

• Coordinate training bookings, induction sessions, attendance records and learning materials.

• Support performance review cycles by tracking timelines, documentation and completion.

Operation & Administration

• Coordinate daily office administration, facilities requests, office supplies, access arrangements, visitor support and service providers.

• Arrange maintenance and repairs for office equipment and appliances, including reporting faults, coordinating technicians and following up until issues are resolved.

• Coordinate cleaning services and conduct routine checks to maintain a clean, tidy, safe and presentable office environment.

• Maintain registers for office assets, fleet, supplier contracts and operational expenditure; coordinate travel and relocation administration when required.

• Support the coordination and administration of visa applications for expatriate employees and business visitors.

• Assist with company events, internal communications and improvements to administrative procedures.

• Coordinate and manage employee business travel in accordance with the company’s Travel Policy, including bookings, approvals and travel records.

• Manage company parking spaces, including space allocation, vehicle registration, access arrangements and parking records.

Procurement & Purchasing Execution

• Prepare ad hoc / low-value purchasing reports, including the business need, scope, quotation comparison, recommended supplier, cost, budget and approval record.

• Execute approved purchases; coordinate contracts, delivery, acceptance, invoice checks and payment documentation with requesters, suppliers and Finance.

• Prepare ad hoc purchasing report in accordance with the company’s procurement requirements.

• Bachelor's degree in Human Resources, Business Administration, Commerce or a related field, or equivalent relevant experience.

• At least 2–4 years of experience in HR coordination, office operations, procurement administration or a similar generalist role.

• Experience supporting recruitment, onboarding, payroll administration, purchasing and vendor coordination.

• Strong document control, numerical accuracy and ability to prepare clear quotation comparisons and purchasing reports.

• Organised, discreet and service focused, with the ability to manage multiple priorities in a cross-cultural environment.