Collections Specialist
Full-time
The Hird Corp.
- Manage voice-based collections accounts, including international outbound collections, to recover outstanding payments
- Communicate effectively with customers to negotiate payment plans
- Maintain accurate records of collection activities and account statuses
- Collaborate with team members to meet collection targets
- Ensure compliance with company policies and industry regulations
- HS/SHS Graduate is acceptable (Bachelor’s Degree preferred)
- Minimum of 6 months of U.S. financial/banking collections experience
- Background in BPO industry required
- Experience in Voice Accounts is a must
- Experience with international outbound collections
- Background in Travel, Telco, or Financial accounts is a strong advantage
- Strong English communication and negotiation skills
- Willing to work on-site and in shifting schedules (if applicable)
- 20% Night differential and performance bonuses
- Competitive salary and performance incentives
- Paid training and continuous development opportunities
- Career growth opportunities
- Supportive team culture
- Comprehensive training and development
- Full Access to Workplace Amenities
What We Offer:
Vacancy posted 29 days ago
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