Pre-Sales Customer Service Representative
Full-time
SwitchZmart Philippines Inc
We are looking for a dynamic and technically driven Pre-Sales / Project Sales Engineer to join our growing team. This role is ideal for someone who can bridge the gap between technical solutions and customer needs—supporting the sales process with expertise in Building Management Systems (BMS), IoT solutions, Lighting Control, Audio/Video Integration, and Wiring Devices .
You will play a key role in driving project-based sales by understanding client requirements, designing solutions, and delivering compelling technical proposals.
Key Responsibilities
- Work closely with the sales team to identify and develop new business opportunities
- Provide pre-sales technical support including solution design, system architecture, and product recommendations
- Prepare and deliver technical presentations, proposals, and tender documents
- Conduct site visits, client meetings, and needs assessments
- Collaborate with engineering and project teams to ensure accurate and feasible solutions
- Support project costing, estimation, and bid submissions
- Stay updated on industry trends in BMS, IoT, smart building technologies, Luxury home automation and AV systems
- Build strong relationships with consultants, contractors, and end-users
Products & Solutions You’ll Handle
- Building Management Systems (BMS)
- Internet of Things (IoT) Solutions
- Lighting Control Systems
- Audio / Video Integration Systems
- Electrical Wiring Devices
Qualifications
- Bachelor’s Degree in Electrical Engineering, Electronics Engineering, or related field
- 3–5 years of experience in technical sales, pre-sales, or project engineering (experience in ELV / smart building solutions is a strong advantage)
- Strong understanding of building systems, automation, or AV technologies
- Excellent communication and presentation skills
- Ability to translate technical concepts into customer-friendly solutions
- Proficient in MS Office; experience with AutoCAD or similar tools is a plus
Key Skills
- Technical solution design
- Project sales and bidding
- Client relationship management
- Problem-solving and analytical thinking
- Strong coordination and teamwork
Why Join Us
- Opportunity to work on innovative smart building and IoT projects
- Exposure to diverse industries and large-scale developments
- Career growth in a fast-evolving technology environment
- Competitive salary and performance-based incentives
Vacancy posted 19 hours ago
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