Customer Service Representative
Full-time
Metacom Careers
Description - Respond promptly and professionally to customer inquiries via phone, email, or chat.
- Assist customers with product information, order status, and troubleshooting issues.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to resolve customer issues efficiently.
- Identify opportunities to improve customer service processes and customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 0–2 years.
- Skills and Competencies: Proficient in English language; strong customer service skills.
- Qualities and Traits: Team player with excellent problem-solving abilities.
- Skills and Competencies: Experience in call centre environments preferred.
- Skills and Competencies: Ability to manage scheduling and inquiries efficiently.
Vacancy posted 2 days ago
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