Customer Service Representative
Full-time
Metacom Careers
Description - Provide exceptional customer service to clients via phone, email, and live chat.
- Assist customers with inquiries, issues, and product information in a timely manner.
- Document customer interactions and feedback accurately to improve service quality.
- Collaborate with team members to enhance the overall customer experience.
- Participate in training sessions to remain updated on product knowledge and company policies.
Requirements
- Educational Qualifications: Bachelor's degree in a relevant field preferred.
- Experience Level: Fresh graduate or 0–2 years of experience in customer service.
- Skills and Competencies: Strong English language skills, customer service-oriented, problem-solving abilities, and scheduling knowledge.
- Qualities and Traits: Team player with excellent interpersonal skills.
- Working Conditions: Call center environment with various shifts available.
Vacancy posted 1 day ago
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