Enterprise Operations Quote to Cash Professional-Korean Bilingual Professional QUEZON CITY, PH
IBM Philippines
This position requires local presence. Please view similar jobs below.
Responsibilities
- Execute Fulfillment Processes: Execute defined fulfillment processes in line with business controls and meet business objectives, ensuring seamless order to cash integration.
- Manage Transactions: Perform supply and demand management transactions, including quote/proposal preparation, contract audit and registration, order, billing, and basic contract/agreement preparation.
- Maintain Customer Records: Ensure accurate and up-to-date customer master records, supporting end-to-end transactions and promoting client satisfaction.
- Process Requirements: Accurately handle processing and transaction requirements, meeting business objectives and promoting sales productivity.
- Promote Client Satisfaction: Foster strong relationships with clients through effective communication and issue resolution, driving client satisfaction and loyalty.
Qualifications and Experience
Education:
- Bachelor's Degree (required)
- Bachelor's Degree (preferred)
Required Technical and Professional Expertise:
- Growth-driven mindset
- Excellent in Client Relationship Management
- Detail-oriented
- Critical thinker with good problem-solving skills
- Able to analyze information, trends, root cause
- Highly organized and excellent in time management
- Strong business writing, communication and presentation skills
- Quick learner and can educate others on process updates
Preferred Technical and Professional Experience:
- Q2C Process Enhancement: Exposure to identifying areas for process improvements in Quote to Cash (Q2C) processes, including supply and demand management transactions.
- Advanced Transaction Management: Experience working with complex transactions, such as contract negotiations and special billing arrangements, to support business growth.
- Fulfillment Process Optimization: Exposure to analyzing and optimizing fulfillment processes to improve efficiency and meet changing business objectives.
Job Details
- Job Title: Quote to Cash Professional - Korean Bilingual
- Job ID: 112543
- Location: QUEZON CITY, National Capital Region (Manila), Philippines
- Company: (0856) IBM Business Services
- Work Arrangement: Hybrid (3x RTO)
- Shift: Rotation (Day-Mid) / General (daytime)
- Area of Work: Enterprise Operations
- Employment Type: Regular
- Position Type: Professional
- Travel Requirement: No Travel
- Required Language: English and Korean
EEO Statement
IBM is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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