Sales Account Manager

The Sales Account Manager (SAM) is a critical, multi-faceted role responsible for driving B2B revenue growth through the entire sales lifecycle—from strategic business development and client acquisition to long-term client success management. The SAM will also be responsible for managing, coaching, and developing a small team of sales professionals, ensuring performance targets are met and high standards of client engagement are maintained. The ideal candidate possesses a strong background in strategic B2B sales, leadership, and proactive client relationship management.

Key Responsibilities

1. Sales, Client Acquisition & Revenue Generation

• Develop and execute a strategic sales plan to achieve ambitious sales targets and expand the company's B2B market presence.
• Identify, prospect, and qualify new business opportunities and leads within target industries through cold-calling, networking, industry events, and digital outreach.
• Lead the entire sales process, including presenting proposals, negotiating contracts, and closing complex B2B deals.

2. Team Management & Sales Leadership

• Manage, mentor, and motivate a team of sales and/or business development representatives.
• Assign territories, set performance metrics, and track team progress against KPIs (Key Performance Indicators).
• Facilitate knowledge sharing and collaboration between the sales team and other internal departments (e.g., Marketing, Product, and Operations).

3. Business Development & Strategy

• Analyze market trends, competitor activity, and new opportunities to inform the overarching business development strategy.
• Collaborate with marketing to create targeted campaigns and sales collateral that address specific pain points of B2B clients.
• Represent the company at key industry conferences and networking events to build brand awareness and generate high-value leads.

4. Client Success Management

• Serve as the primary relationship owner for key accounts post-sale, ensuring a smooth transition and exceptional service delivery.
• Proactively monitor client satisfaction and act as an internal advocate to resolve complex issues and ensure long-term retention.
• Identify opportunities for account expansion, upselling, and cross-selling additional products or services to existing clients.

Required Qualifications & Skills

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 5+ years of progressive experience in B2B sales, account management, or business development, preferably within Pharmaceutical, HR, and Real state industries.
• 2+ years of experience managing, coaching, or leading a sales team with demonstrable results.
• Proven track record of consistently meeting or exceeding assigned sales quotas.
• Deep understanding of the entire sales cycle, from lead generation to post-sale client management (Client Success).
• Exceptional communication, presentation, negotiation, and interpersonal skills.