Due Diligence Specialist (KYC/KYB)

Position Overview

This is not your average KYC role.

We’re looking for a compliance expert who wants to do more than tick boxes.
We want someone who sees the bigger picture, thinks strategically, and is ready to take ownership of high-stakes due diligence cases while also shaping how we grow.

Your Role in a Nutshell

As a Due Diligence Specialist , you will lead complex AML , KYC , and KYB operations for global fintech and payment clients. 

You’ll handle the most sensitive onboarding cases , evaluate risk, engage directly with clients, and improve how we work as a team and company.

You’ll also act as a knowledge driver – mentoring others, contributing to process development, and helping us become a center of excellence in compliance.

Scope of the Role

The Due Diligence Specialist is responsible for:

• Leading AML, KYC, and KYB operations, including enhanced due diligence for complex and high-risk cases.
• Providing expert analysis and recommendations on client onboarding, transaction monitoring, and regulatory compliance.
• Driving the creation and refinement of compliance processes and policies to align with global standards and best practices.
• Acting as a knowledge hub, facilitating training programs, and mentoring junior analysts to elevate team expertise.
• Collaborating with internal and client teams to develop and implement effective compliance strategies.
• Contributing to the design and establishment of a center of excellence to enhance Payreto’s service offerings.
• Serving as a primary point of contact for complex escalations and providing strategic insights to clients and stakeholders.

MAIN RESPONSIBILITIES:

️ Advanced Due Diligence & KYC/KYB Operations

• Lead full-cycle due diligence investigations for complex/high-risk clients (both individuals and entities)
• Verify ownership structures, UBOs, and documentation using international registries and sources
• Analyze PEPs, sanctions, adverse media, and other red flags to determine overall risk level
• Escalate and advise on unusual or ambiguous cases with logic and clarity
• Ensure your cases align with both global AML standards and client-specific requirements

Knowledge Leadership & Process Development

• Act as a key contributor to internal AML/KYC knowledge bases
• Draft, review, and update compliance SOPs, playbooks, and manuals
• Identify inefficiencies and propose improvements to workflows, documentation, and tools
• Support internal audits and client reviews with high-quality documentation and insights

Mentorship & Training

• Deliver onboarding and technical training to new hires and junior analysts
• Provide coaching and quality feedback on case handling, documentation, and decisions
• Organize internal knowledge-sharing sessions to raise the team’s expertise

Client Engagement

• Serve as the compliance point of contact during client calls and case discussions
• Present findings clearly, challenge inconsistencies, and advise on onboarding risk
• Maintain strong and professional communication with client stakeholders, including Heads of AML and onboarding managers

⚙️ Product & Operational Contributions

• Identify opportunities for workflow enhancements and lead initiatives to improve team productivity and service quality.
• Collaborate with internal teams to integrate innovative tools and methodologies that support compliance and operational efficiency.
• Drive initiatives to position Payreto as an industry leader in compliance services.

✅ What We’re Looking For

Must-Have Qualifications

• At least 2 years of relevant experience in AML/KYC/KYB (international client exposure required)
• Proven ability to handle high-risk, high-complexity onboarding cases
• Solid understanding of company structures , UBO identification , and regulatory red flags
• Strong command of English (both written and verbal) – you will speak with clients
• High proficiency in Google Workspace or MS Office, especially Sheets/Excel
• Strong online research skills (registry searches, document validation, investigative tools)

Soft Skills That Set You Apart

• Strong sense of ownership and accountability – we don’t micromanage
• Analytical thinker with excellent judgment under ambiguity
• Comfortable speaking up and challenging unclear instructions or decisions
• Fast learner with the ability to train others
• Team player who thrives in a fast-paced, multi-client setup

Why Join Payreto?

• You’ll work with international clients and experts in a lean, smart team
• You’ll have a voice – we expect ideas , not just execution
• You’ll grow in a setup that rewards initiative , not bureaucracy
• You’ll help shape the future of compliance operations in one of the fastest-growing KPOs in financial services