Customer Service Representative
Full-time
Metacom Careers
Description - Respond to customer inquiries via phone, email, and chat.
- Provide product and service information to customers.
- Resolve customer complaints and issues effectively.
- Document all interactions with customers in the system.
- Assist in maintaining a high level of customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0-2 years of customer service experience.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Responsibilities and Duties: Ability to handle customer inquiries professionally and courteously.
- Qualities and Traits: Patience and empathy towards customers.
- Working Conditions: Standard office environment with shift flexibility.
Vacancy posted 22 hours ago
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