Customer Service Representative
Full-time
JetSon Manpower Agency
- Provide exceptional customer service and support through various communication channels, including phone, email, and chat.
- Resolve customer inquiries and issues promptly and effectively, ensuring a high level of satisfaction.
- Maintain accurate and detailed records of customer interactions and transactions.
- Collaborate with team members to enhance service delivery and improve processes.
- Assist in training new customer service representatives as needed.
- Educational Qualifications: High School Diploma or equivalent; additional education is a plus.
- Experience Level: At least 3 years of experience in customer service or a related field.
- Skills and Competencies: Proficiency in the English language; strong problem-solving abilities; technical skills; and a commitment to teamwork.
- Qualities and Traits: Strong work ethic, empathetic attitude, and excellent communication skills.
- Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Requirements
Vacancy posted 20 hours ago
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