...communication skills
• Excellent analytical skills.
Roles and Responsibilities :
• Strategic Planning: Develop and implement workforce strategies to optimize staffing levels, enhance productivity, and support business objectives.
• Forecasting and Scheduling:...
Job Summary:
Ensures that resources are in place to handle client forecasted call volume while meeting client, internal, and financial KPI targets. This position is also responsible for managing various administrative duties to ensure accurate reporting, reporting structures...
...headcount for any and all upcoming projects from Maxicare
Experience And Training
Familiarity with IEX and Genesys is a plus
In depth knowledge of all phases of Workforce Management, including planning, forecasting, scheduling and real time intra-day functions....
...cash giveaways, social events like end of year parties; there's always something fun to get excited about!
Job Description
The Workforce Management Planning and Resource Management Officer is responsible for forecasting, scheduling, staff maintenance in actioning...
TSA Group
Philippines
3 days ago
...Job Opening Status In-progress
Country Philippines
Work Experience 5+ years
Job Description
- Develop and implement workforce management strategies to optimize resource utilization and ensure service level agreements (SLAs) are met.
- Lead a team responsible...
OfficePartners360
Philippines
1 day ago
...Unleash Your Talents with Us!
Hi there, our future Workforce Planner ! Happy to see YOU here.
Here at Integrated OS, you'll be part of a team of passionate individuals who are committed to delivering exceptional offshoring services. Bringing in an array of skills...
Integrated Office Solutions
Philippines
1 day ago
...Communicate effectively with operations managers and frontline staff to provide real-time updates and guidance.
# Collaborate with workforce management team to develop and implement strategies for improving operational efficiency.
# Generate reports and analysis on...
...Responsible for supervising teams in the execution of projects and engagements for the People Advisory-Workforce Advisory Services practice. The Associate Director is expected to collaborate with the Directors, and Partners to pursue new business, develop targeted proposals...
...huddles are continually optimized to maintain the required coverage.
They will also be positioned to provide feedback specific to workforce management opportunities and to provide feedback on business needs or changes. Monitor incoming queues and works with supervisor...
...delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally.Presently, we have a presence in twenty-three locations across twelve countries, which...
TaskUs
Philippines
4 days ago
...We're actively seeking talented and hard-working individuals like you to join our team and help us achieve our ultimate vision.
Workforce management specialist
The primary responsibility of the Workforce Management Specialist at LawnStarter is to ensure optimal...
...defining Call Center KPI's and effectively execute on them.
• Conduct other responsibilities as set by Customer Solutions and/or Workforce Management leadership.
Requirements
• 3-5 years of relevant experience required with Bachelor of Science degree...
Asurion
Philippines
4 days ago
...Account Director
Business Unit Strategy Development & Execution Management.
Contribute in the development of the business unit's strategy in delivering brand growth, agency-revenue, talent-development, and resource management. This strategy is aligned, and enhances...
...PTESDC)
10%-Directs the monitoring of outputs and evaluation of outcomes and
10%-Leads in building a strong, capable and motivated workforce in the District Office.
SPECIAL QUALIFICATIONS:
.Planning Skills
.Oral and Written Communication Skills
....
...solutions to resolve any staffing and volume concerns
▪Updating schedules to account for breaks, paid time off, tardiness, etc
▪Using workforce management software and tools to streamline processes and enhance overall efficiency.
▪Perform other ad-hoc data analysis tasks...
Job Summary:
Proactively monitors service levels, efficiency and execute plans that will improve service deficiencies as they relate to volume, average handle time or forecast. Must have knowledge of what is taking place in the business the day before the event occurs...
...As a Workforce Analyst in our Service Delivery Department, your primary focus will be on analyzing data and building forecasts to anticipate call volume fluctuations and align staffing levels accordingly. With a keen eye for detail, you'll oversee reporting mechanisms,...
Sophi Inc
Philippines
3 days ago
...HR Director position is to oversee and strategically manage all aspects of an organization's human resources functions. With the strong... ...align with the overall business objectives. This includes workforce planning, talent acquisition, and succession planning to ensure...
Ninja Van PH
Philippines
1 day ago
...Job Description:
The Workforce Management Specialist is an individual contributor role that generates forecasts and schedules while performing analytics on results. This is a job that requires a strong aptitude in mathematics and the ability to break down complex analytics...
...graduates of BS Organizational Development, Human Resource Management Development, and BS/AB Psychology who are interested in a career in Workforce Advisory.
The Opportunity
You will be part of a team of professionals in diverse backgrounds of Business Operations,...
...customers, ADI ensures today's innovators stay Ahead of What's Possible.
ADI is seeking a highly skilled and experienced Software Director to join our team This person will strategically drive software innovation and growth by leading a robust team of 120+ technical...
...About the role:
As a Workforce Planner (Forecasting and Capacity Planning), you will be responsible for building long- range demand... ...Global standardized processes and tools.
Reporting to the Director of Partner Relationship & Support , you will:
Utilize historical...
Zepzpay
Philippines
3 days ago
Qualifications
Licensed Real Estate Broker
with 3 years managerial experience in real estate
with ready pool of manpower (3 Sales Managers with 3-5 Property Specialists each)
Locations:
-Nuvali, Laguna
-Cabuyao, Laguna
-Sucat, Paranaque
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. And we build on this every day with our ambition...
AIA Hong Kong and Macau
Philippines
1 day ago
Job Title:
Workforce Management -Luzon - Tonichi - 2023
Job Description
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements:
Time Type: 2023-11-30 If you are a California resident, by submitting your information, you acknowledge that you have read...
...The Director/Program Manager serves as the focal point within the project delivery structure for client-specific issues, ensuring client... ...teams including capacity planning, training, quality, workforce management (WFM), and HR.
Qualifications:
~ At least 3...
Job Title:
Workforce Management -Luzon - Dev - 2023
Job Description
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements:
Time Type: 2023-11-30-08:00
...adapt to changing market conditions
and competitive landscapes.
Salary Range 90,000-160,000.00
Responsibilities
As a Sales Director, you will be responsible for developing
and executing the sales strategy to achieve revenue
targets and maximize...
Our client is a full-service firm dedicated to assisting clients in minimizing taxes, maximizing cash flow, and accumulating wealth. With a commitment to excellence and client satisfaction, we provide comprehensive financial services tailored to meet the unique needs of...
...Welcome! Please sign in or register with us.
Job Description - Workforce Management Near Term Planner (03TRG)
Workforce Management Near Term Planner
Position Summary
The Workforce Management Near-Term Planner has experience within WFM and has a solid understanding...
Percepta LLC
Philippines
4 days ago