Search Results: 178 vacancies
...We are hiring a Director of Workforce Management who will be responsible for short, medium, and long term forecasting, capacity planning, workload distribution & optimization and data governance for our Contact Centers across the globe, supporting different line of businesses...
Confidential
Davao City
2 days ago
...Workforce Manager manages the day-to-day operation of the Workforce Management Real time adherence team. Maintains service levels while... ...Supervisors regarding balancing work volume
Advises Site Director/Manager regarding forecasting/planning based on actual experience...
...Workforce Manager manages the day-to-day operation of the Workforce Management Real time adherence team. Maintains service levels while... ...Supervisors regarding balancing work volume Advises Site Director/Manager regarding forecasting/planning based on actual experience...
...A workforce management manager is responsible for optimizing staff productivity and performance. This involves, (1) forecasting staffing needs, (2) optimizing schedules, (3) monitoring and analyzing data to improve efficiency. They often collaborate with HR and operational...
Dynata
Davao City
5 days ago
Experienced Recruitment Manager | Building Exceptional Teams for Success | Connecting Talent with Opportunity | Let's Elevate Your Career!
This role will be managing real time management and reports.
Responsibilities
Real Time Management
Agent Activity and performance...
Choice Home Warranty, Inc.
Davao City
2 days ago
...Recruitment Specialist IIHiring for both Advisor and Non-Advisor Roles
The Workforce Senior Manager develop process maps, scorecard and performance management plans to drive a structured approach to managing the team. Participate in meetings and initiatives that sit...
Concentrix
Davao City
3 days ago
100000 Php
Job Title: Executive Sales Director
Salary: 100k-150k, with 100k sign-on bonus and monthly performance-based incentives
Join our dynamic team as we search for an enthusiastic and experienced Executive Sales Director to spearhead our outbound insurance lead generation...
Talent Outsourcing Channel (TORCH) Solutions
Davao City
27 days ago
Job Title: 2024 Workforce Management GVPAL
Job Description
Location:
PHL Mandaluyong City - Megamall
Language Requirements:
Time Type: If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant...
...Overview
Workforce Manager manages the day-to-day operation of the Workforce Management Real time adherence team. Maintains service levels while keeping overtime costs to a minimum and Creates policies and procedures to standardize specific Workforce management functions...
...Develop and implement workforce management strategies to optimize resource utilization and ensure service level agreements (SLAs) are met.
Lead a team responsible for forecasting, scheduling, real-time monitoring, and reporting across multiple client accounts.
Analyze...
OfficePartners, 360 Inc.
Davao City
2 days ago
...EDUCATION/EXPERIENCE:
~ Bachelor’s Degree in Mathematics or related field or equivalent experience, and
~10+ years of Workforce Management experience
~5+ years of Supervisory/ Management experience
~ Multi-site and Multi-skill call center experience is a must and...
...The Global Workforce Strategic Partner is responsible for managing relationships with our client workforce partners, ensuring globally consistent WFM process, and meet and exceed SLAs through smart and effective planning, forecasting, scheduling and real time practices...
IBEX Global Solutions
Davao City
2 days ago
This role will be managing real time management and reports.
Task and Responsibilities:
Real Time Management
Queue Management
Agent Activity and performance management
Break Management
Reports
Interval reports
Performance reports
Attendance reports...
Job Title:
Workforce Management -Luzon - Tonichi - 2023
Job Description
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements:
Time Type: 2023-11-30 If you are a California resident, by submitting your information, you acknowledge that you have read...
Job Title:
Workforce Management -Luzon - Dev - 2023
Job Description
Location:
PHL Quezon City - Tera Tower 1st Floor
Language Requirements:
Time Type: 2023-11-30-08:00
...Join our client in this remote opportunity!
Position: Director of Finance (Phillipines based)
Salary Range: $1,500 - $2,500 USD
Contract Type: Independent Contractor Agreement
Scope of the role:
Overview: We are seeking a skilled Director of Finance...
Somewhere
Davao City
8 hours ago
Job Description
- Develop and implement workforce management strategies to optimize resource utilization and ensure service level agreements (SLAs) are met.
- Lead a team responsible for forecasting, scheduling, real-time monitoring, and reporting across multiple client...
...The Associate Sales Director is responsible for recruiting a Sales Team; Manages, trains, monitors and motivates all sales force under his/her jurisdiction; Coordinates with superiors in implementing the marketing activities by the company; Supervise all downlines and...
FTC GROUP OF COMPANIES CORP
Davao City
1 day ago
...JOB OVERVIEW:
We are seeking an experienced and dynamic Director of Sales with a proven track record in the Business Process Outsourcing (BPO) industry. The ideal candidate will lead our sales efforts, driving revenue growth, and building strong relationships with...
More Staffing
Davao City
8 hours ago
...include the following questions: What's your expected monthly basic salary?
How many years' experience do you have as a Site Director?
Have you worked in a call centre before?
How would you rate your English language skills?
Do you have customer service experience...
FocalPoint Global Solutions
Toril, Davao City, Davao Region
1 day ago
