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- ...Ability to analyze, identify and resolve issues on patient accounts. Act cooperatively and courteously with patients, visitors, co-workers, management and clients. Adheres to the policies and procedures established for the client/team. Meets and maintains daily...
- ...giving accurate and timely responses. Meet the established call center guidelines for answering calls. Work effectively with co-workers, agents, policyholders, or other departments as needed. Research and resolve inquiries and communicate the results by telephone and...
