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- Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs...
BPO Telesys Hub
Navotasmore than 2 months ago - Ensure precise and transparent communication about healthcare services, insurance coverage, billing, and appointment scheduling. Promptly and effectively address customer concerns, including billing issues, insurance claims, and service-related complaints. Accurately ...
BPO Telesys Hub
Navotasmore than 2 months ago - We are mass hiring for Call Center Agents - Non Voice Account as prior in our Metro Manila sites! Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY! Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues...
Sapient Global Services
Navotasa month ago - ...means speed or swiftness in Filipino. Discover more about us here: Position Overview: We are seeking a highly motivated Training Officer to join our dynamic Collections Training team. The ideal candidate must possess strong analytical skills to assess...
- ...The Role: Training Officer Responsibilities: Liaising with existing staff to clarify job descriptions and related expectations. Studying and contributing to the operations and climate of our company. Drafting instructional manuals, onboarding materials, and...
- ...will demonstrate our values and deliver great service, for internal and external stakeholders. Overall Purpose of The Job The Training Superintendent assesses learning needs and adapts approaches to meet desired learning outcomes and learner needs. He/ She is...
- ...Conduct comprehensive assessments to identify organizational training needs and skill gaps. Trains all Cashiers or Sales Associates on the POS system and all cashiering-related processes within area of assignment. Utilize a variety of instructional techniques and...
- ...learning environment in the organization. Imagine yourself going to work with one thing on your mind: you will design and expand training and development programs. These programs should be aligned with product-specific training methodologies and initiatives. As a...
- ...Job Accountabilities # Learning and Development # Training Needs Assessment. Conduct training needs analysis for the assigned employee segment, analyze and provide findings and observations on the results. # Program Implementation/Facilitation. Organize and roll...
- ...Job Description (Key Responsibilities) Training Ensure that training is delivered to all new employees as per the training calendar. Identify and assess training needs through job analysis, quality scores, performance appraisals, and consultation with respective...
- ...We're looking for a Training Specialist to join our Insurance Operations team at MBPS. In this role, you are expected to deliver an effective and comprehensive process training for John Hancock Shared Services Operations & Oversight – RPO team, aligned with the needs...
- • Training Development & Delivery: Design and conduct product knowledge, sales, and customer service training tailored for beauty advisors and sales personnel. • Sales & Product Expertise: Educate teams on product benefits, application techniques, and effective selling...
- ...functional teamwork, and a people-first culture that prioritizes collaboration, belonging, and shared success. About The Role The Training Specialist (Delivery) facilitates engaging, high-impact onboarding and upskilling experiences that accelerate performance and...
- ...Job Description Summary The Supervisor Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation. This position is responsible for cultivating client and departmental...
- ...What Success Looks Like In This Role Delivers established training courses using proven material, methods, and techniques. Delivers training to small groups, teams, or organizations with predictable, though evolving, needs and expectations. Delivers training...
- ...Career Opportunity: Training Manager Qualifications: ~ At least Bachelor's degree holder ~ Experience in handling training for service desk accounts (required) ~ Female (preferred) ~ Experience in attending client calls on SD transitions and other accounts to present...
- ...Job Summary: We are looking for a dynamic and experienced Training Lead to oversee the design, delivery, and evaluation of training programs across BPO accounts. The Training Lead will ensure that new hires and existing employees are equipped with the skills and knowledge...
- ...Reporting to the Manager of Learning and Development, the Sr. Training Specialist will design and deliver technical courses and skill-based training that align to learning and development priority of the organization. Position Responsibilities: Develop and oversee...
- ...part of helping mom & pop restaurants thrive, please visit us here! What we're looking for We're looking for a highly skilled Training Manager to join our Product Implementation team . In this role, you'll design and deliver effective training programs that...
- Title: Training Director About The Role Lead the strategic design, implementation, and continuous improvement of all Training & Development programs Ensure Virtual Assistants (VAs), team leaders, and support staff have the skills and service mindset to deliver...
- ...Coordinate with relevant parties. And perform data preparation, documentation and audio-visual equipment used in training for ease and speed of operation to completion on schedule. Responsible for training as assigned. To build understanding of employees in operations...
- ...functional teamwork, and a people-first culture that prioritizes collaboration, belonging, and shared success. About The Role The Training Specialist (Enablement) supports change enablement and program execution across CX and Production, helping teams adopt new tools,...
- ...What Success Looks Like In This Role Delivers established and more complex training to meet the evolving needs of internal and/or external clients. Owns effort for new tools, technologies, and products in scope. From an internal perspective: o Delivers training...
- ...Responsible for final analysis and the drafting of recommendations for the perusal of immediate manager for improving operational training designed to achieve continuous improvement of agents and trainees. Generates internal and external client reports on training data...
- ...energy generation and storage to its applications, BYD is dedicated to providing zero-emission energy solutions. As the Head of Training, you will be responsible for leading national training for Sales & Aftersales with a sharp focus on performance, customer...
- ...role contributing to our mission What will they get from this opportunity Position Responsibilities Handle New Hire and cross-training Program Facilitate skill-based training sessions on various topics such as technical or system enhancements, product...
- ...Job Title: Training Assistant Manager – Sales Salary: ₱45,000, willing to stretch up to ₱65,000 as long as the candidate is qualified Work Setup: Onsite Work Location : Edsa Shift Schedule: Shifting Non-Negotiable Requirements: • Bachelor's degree in...
- ...existing Account Managers to drive more value to sellers Streamlining of Data and Communications for BD's Learning Resources Training & Development Design training modules and create comprehensive training content covering a range of topics Facilitate online...
- ...Description The Training Manager is responsible for designing, delivering, and optimizing training programs that drive workforce capability, employee engagement, and measurable business outcomes. This role requires balancing instructional excellence with data...
- ...BPO Training Manager Bravissimo Resourcing Inc. | Onsite | Eastwood, Quezon City We are seeking an experienced and dedicated BPO Training Manager to oversee, design, and execute comprehensive training programs, specializing in Service Desk accounts. The manager...
