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- Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs...
BPO Telesys Hub
Navotasmore than 2 months ago - ...concerns, including billing issues, insurance claims, and service-related complaints. Accurately record and update patient details in the healthcare management system. Inform customers of any updates or modifications to healthcare policies, procedures, or insurance plans.
BPO Telesys Hub
Navotasmore than 2 months ago - ...The Training Manager is responsible for designing, implementing, and continuously improving training programs for Medical Representatives to ensure strong disease knowledge, product mastery, ethical promotion practices, and superior selling skills. This role plays a critical...
- ...Job Description We are seeking an enthusiastic and experienced Training Manager to join our restaurant team. As the Training Lead, you will play a crucial role in ensuring that our staff members are well-equipped with the skills and knowledge necessary to provide exceptional...
- ...The Customer Experience/ Learning Services Manager is responsible for the design, development, and delivery of strategic and tactical leadership, management and professional development training programs for CSR. The Training Manager is in charge of administrating the...
- ...supports. Responsible for the design, development, and delivery of training and quality programs for customer service representatives, to... ...and Development - Conducts interviews with applicants in manager positions. Assesses applicants based on skills, work attitudes,...
- ...Description The Training Manager is responsible for designing, delivering, and optimizing training programs that drive workforce capability, employee engagement, and measurable business outcomes. This role requires balancing instructional excellence with data...
- ...Key Responsibilities Develop and execute the overall training strategy for new hires, upskilling, cross-training, and leadership development Lead, mentor, and manage Training Managers, Trainers, and Instructional Designers Design and continuously improve training...
- ...Job Summary The Senior Training Manager is a strategic and operational leader responsible for overseeing the end-to-end training function across one or multiple programs, sites, or clients. This role manages the operational and fiscal performance of the training organization...
- ...based) Reports To: Head of Operations About Us We are a Managed Service Provider (MSP) delivering technical IT services and... ...excellence, but consistently high-quality customer experience. Training, behavior, and communication are critical to how our clients experience...
- ...Job Summary: Lead the transformation of our talent ecosystem! As the Senior Training and Development Manager, you'll architect cutting-edge learning strategies that fuel leadership excellence, bridge critical skill gaps, and drive measurable business outcomes. Partner...
- ...you a visionary leader with a passion for excellence and a talent for developing top-tier talent? We are looking for a Training and Quality Manager to elevate our team's performance, ensure operational excellence, and drive continuous improvement. In this pivotal...
- ...Training Manager is responsible for the design, development, and delivery of strategic and tactical leadership, management and professional development training programs for CSR. The Training Manager is in charge of administrating the training programs within an account...
- Position: Training Manager (Service Desk) Location: Eastwood, Quezon City Salary: 88K-98K package (80K-90K base) Work set up: On-site Work shift: flexible to work in a 24x7 environment Target start date: ASAP Headcount: 1 Qualifications : •At least...
- REQ13828 Senior Manager, Training & Development (Open) Position Summary Managing and Administering Employee Training Ensures colleagues receive the appropriate orientation, understands the program materials, and builds relationships with the various business units...
- ...in a BPO or Travel BPM environment, with at least 3 years in training roles. Minimum 3 years in the Travel domain (airlines, OTA,... ...define KPIs, and track performance impact. Demonstrated people management skills, including handling multiple trainers and locations....
- Job Title: Training Manager- Tax/Finance/ Or Telco Work Location: Sucat, Metro Manila Work Setup & Schedule: Onsite/Night Shift Salary: Open Budget Qualifications for Tax / Finance Trainer •US tax experience (required) •Greenbelt Six Sigma certification...
- ...BPO Training Manager Bravissimo Resourcing Inc. | Onsite | Eastwood, Quezon City We are seeking an experienced and dedicated BPO Training Manager to oversee, design, and execute comprehensive training programs, specializing in Service Desk accounts. The manager...
- ...About the job: Phlebotomy Training Manager (Makati) | Onsite Work Setup: 100% Onsite (Makati) Phlebotomy Training Manager to lead our training program for aspiring and current phlebotomists. We're looking for an experienced registered medical technologist or...
- ...Urgently hiring for one of our direct clients in the Philippines. Job Title: Deputy Manager-Process Training (Travel Account) Location: Metro Manila Work Mode: Onsite Shifting Schedule Qualifications: Must be amenable to work 100% onsite...
- ...Eastwood, Libis, Quezon City Salary Package: Up to 100,000 PHP/Monthly Duties And Responsibilities Manage a team of individuals to develop and update training procedures, manuals, guides, and course materials, such as handouts and visual materials Monitor,...
- ...Job Qualifications: Graduate of Human Resource Management, Psychology or any business-related course. At least 2 years work experience in handling or conducting training. At least 1 year supervisory experience. Knowledgeable in creating Training Modules and...
- ...shifting priorities. Job Description Direct guide and monitor training in allocated processes and ensure that training deliverables (... ...recommend long-term training plans. Confer with Department Managers to determine training needs as to type, extent and scope,...
- ...The Training Specialist handles training for the specific team they support new hire, cross training and refreshers. Facilitates employee... ...Review employee performance and learning Confers with management, supervisors and employees to gain knowledge of work situations...
- ...Associate Manager - Customer Service Quality & Training Key responsibilities ● Quality Monitoring: Listen to and review chats and emails to assess agent adherence to scripts, procedures, tone, accuracy and compliance. ● Scorecard Management: Use and maintain...
- ...role The Company is seeking a highly skilled and motivated Training Officer to join our dynamic team in Bulacan. In this full-time... ...culture. What you'll be doing You will work with Line Managers in conducting thorough needs assessments to identify knowledge...
- ...Work Location Manila Who are V As a global leader in ship management and marine services, we add value to a vessel's operations.... ...and external stakeholders. Overall Purpose of The Job The Training Superintendent assesses learning needs and adapts approaches to...
- ...Graveyard shift Must have Requirements: Bachelors Degree At least 2 to 3 years of BPO experience as an Assistant Training Manager or equivalent level in the Banking Domain (Insurance and Mortgage) Excellent communication skills (C1 and above) Solid...
- ...your preferred location(s): New Brunswick NJ Req #: R-055491 We are seeking a strategic and dynamic Senior Manager of Capability and Training with a focus on Talent Acquisition to design develop and deliver impactful training programs that elevate the...
- ...Functions and Responsibilities: Point of Contact for End-to-End Training (FST & PST) and partners with Operations on NEE Training Needs... ...calibration sessions. Performs tasks as per client or management directive (ad hoc reports and analysis) Ensure all trainers...
