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- Job Responsibilities: • Handle customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution. • Accurately document customer interactions, transactions, and order details within the...
Orbit Teleservices Manila
Navotasa month ago - We are mass hiring for Call Center Agents as prior in our Metro Manila sites! Sapient is URGENTLY HIRING! APPLY TODAY AND GET HIRED IMMEDIATELY! Responsibilities: • Resolve customer inquiries, concerns, or complaints effectively and escalate issues when necessary...
Sapient Global Services
Navotasa month ago 28000 Php
Respond to customer questions, concerns, and complaints promptly and professionally. Help customers with order placement, returns, and exchanges. Forward complex issues to the relevant departments when needed. Provide product recommendations tailored to customers' needs...BPO Telesys Hub
Navotasmore than 2 months ago- ...transactions Escalate complex issues to supervisors Meet quality, productivity, and customer satisfaction standards Schedule & Training: Shifts may include nights, weekends, and holidays Paid training on retail systems and processes Requirements: High School...
Orbit Teleservices Manila
Navotasa month ago 28000 Php
...concerns, including billing issues, insurance claims, and service-related complaints. Accurately record and update patient details in the healthcare management system. Inform customers of any updates or modifications to healthcare policies, procedures, or insurance plans.BPO Telesys Hub
Navotasmore than 2 months ago- ...Mission The Training and Competency Manager is responsible for designing, implementing, and managing training and competency frameworks to support Colas Rail projects in the Philippines and the development of the Colas Rail Academy . The role ensures that personnel...
- ...Develop and Manage Abbott Nutrition's training organization and structure. Strategically align all training and development initiatives to support Division's goals, growth and business strategies. Key Areas of Accountability Provide strategic directions for...
- ...CMA Training & Capability Development Manager Location: BGC Work Setup: Onsite Schedule: Monday–Friday Shift: 8:00 AM – 5:00 PM Job Summary The CMA Training & Capability Development Manager is responsible for designing, developing, and delivering...
- ...Sutherland is seeking an attentive and goal-oriented person to join us as a Sr. Associate Manager for training . We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience...
- ...and development (L&D) strategies aligned with company goals and client requirements. Team Management: Lead, mentor, and coach a team of trainers, quality analysts, and training specialists to build a high-performing team. Operational Training: Oversee the end-to-end training...
- ...you a visionary leader with a passion for excellence and a talent for developing top-tier talent? We are looking for a Training and Quality Manager to elevate our team's performance, ensure operational excellence, and drive continuous improvement. In this pivotal...
- ...TRAINING AND QUALITY MANAGER The Training and Quality Manager is responsible for leading the development, implementation, and continuous improvement of training and quality assurance programs within a BPO environment. This role ensures that all customer-facing...
- ...About the Job Location : Makati Corporate Title : Manager to Senior Manager Work Arrangement : Hybrid Our Information... ...for experienced professionals to join us in Makati as a Training Program Manager. In this role you will design, coordinate,...
- ...dedication to supporting People First. So, what does a TaskUs Program Manager (PGM) really do? Think of yourself as the Architect for this strategic account. You are not just building training; you are building the roadmap, the processes, and the team that supports...Remote job
- ...Setup: Onsite (McKinley, Taguig) Urgency: Urgent Status: Active Account/Category/Campaign: Training We are seeking a dynamic and experienced Training Manager to lead our training initiatives and drive employee development programs. The ideal candidate will...
- ...Overview: We are looking for a positive and professional Training Facilitator to join our team of trainers who report to our Training Manager. This is opportunity starts with establishing our training practice with new and existing clients. You would be primarily responsible...
- ...and improved manufacturing processes. The Role: The Training Content Designer is responsible for the design, development and... ...world-wide role, reporting into Self-Service Knowledge & Tools Manager based out of the Netherlands, encompasses the full lifecycle of...
- ...Associate Manager - Customer Service Quality & Training Key responsibilities ● Quality Monitoring: Listen to and review chats and emails to assess agent adherence to scripts, procedures, tone, accuracy and compliance. ● Scorecard Management: Use and maintain...
18000 - 20000 Php
...Job Descriptions: Calling/contacting crew for the following week schedule of in-house PDOS. Assist training officer in conducting PDOS and technical briefings. Assist in preparing certificates, seafarer’s oath, GTRB , handouts, and briefing checklist for joining...Orophil Shipping International Co. Inc.
Manila27 days ago- ...The CX Process Improvement and Training Coordinator is always looking for better and more efficient ways of working and servicing customers... ...and FAQ articles, provision of accounts, macro and scripting management etc. Works with THE ICONIC’s CX Process Improvement Lead to...
- ...organization, apply now. We are currently seeking a Process & Comm Training Analyst to join our team in Quezon City, National Capital... ...–3pm, 9am–5pm, 3pm–11pm). ~ Strong organizational and time management skills. ~ Demonstrated customer-first attitude. ~ Natural...
216000 Php per year
...by no less than the king of Spain, Juan Carlos I The Role Training Officer Responsibilities: Liaising with existing staff to clarify... .... Monitoring staffs' performance by liaising with line managers and department heads. Availing yourself as a sounding board...- ...good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive... ...Must have at least 2 years of relevant experience in Operations / Training / Workforce as Team Lead or Manager Preferably with...
- ...As an Electrical Training Superintendent at BSM, you will lead the design, delivery and continuous improvement of electrical training... ...courses. Ensure close coordination of activities with the MTC Manager as well as communication with SMC, CSC and other BSM departments...
- 会社概要： 日本市場で25年間の実績を持つ日系コンサルティング会社が、ついにフィリピンに進出しました。この日本拠点のコンサルティング会社は、フィリピン国内の日系企業を対象に、社員研修、従業員エンゲージメント、業務改革、定着率向上に取り組んでいます。本拠点はフィリピン初のパイオニア支社です。 職種： 日本語トレーニングコンサルタント（JLPT N1・N2合格者・未取得者ともに応募可能／インセンティブ込みで最大 Php190,000） 業種： 日系人材コンサルティング会社 勤務地： マカティ市 給与： 月給 Php 100,000...
- ...Location : Ortigas Corporate Title : Junior Officer to Manager Work Arrangement : Hybrid Our Consumer Lending team... ...experienced professionals to join us in Ortigas with the role of Training Officer . In this role you will plan, develop, execute,...
- ...The Leader Development Specialist designs, delivers, and manages leadership training programs for field managers, primarily across Manila and Luzon. This role ensures leaders are equipped with the skills, knowledge, and tools to drive performance, foster team engagement...
- ...FILINVEST COMPANY: CHROMA HOSPITALITY INC. The Training Assistant will assist the Organizational Development and Culture team in:... ...certificates and other logistics required on the Program Overview. Manages all Training Information (Training Hours, Training Materials,...
- Description The GenAI Training and Development Lead will develop and deliver GenAI training in alignment... ...is ready to adopt and accept change using appropriate change‑management strategies Act as a GenAI training and development expert...
- ...An exciting opportunity for a hands-on, data-driven QA & Training Lead to build scalable onboarding programs, drive quality standards... ...process standardization Reactive rather than proactive quality management Training & Onboarding (Primary Focus) ~ Design, build,...
