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- ...inquiries through written communication. • Process service requests, updates, and follow-ups efficiently. • Ensure high-quality and timely responses to customer queries and issues. • Maintain detailed records of interactions and transactions. • Meet performance...
Sapient Global Services
Navotas28 days ago - ...accurate information to customers • Contribute to a positive and collaborative team environment. Our Awesome Benefits: • Fix weekends Off • Competitive Salary • Monthly Commissions • Pioneer, Non-voice, and Easy Accounts Available • HMO with 2 FREE Dependents...
Sapient Global Services
Navotas16 days ago - ...customer inquiries, issues, and complaints in a professional and effective manner, escalating complex concerns as needed to ensure timely resolution. • Accurately document customer interactions, transactions, and order details within the system. • Keep up to date with...
Orbit Teleservices
Navotasa month ago - We are urgently hiring for a Customer Service Representative at Metro Manila Sites! One-day Hiring Process! Earn up to 25k monthly! Plus more benefits! This is a limited slot. Apply now! Responsibilities: • Handle customer inquiries, provide solutions, and resolve issues...
Sapient Global Services
Navotas9 days ago - ...customers. Operating cash registers. Job Specifications: At least High School graduate. With related experience in fast food and/or F&B setup is an advantage. Willing to work during weekends and holidays. Willing to work in Naval St. Navotas City....
- ...Handle customer inquiries through phone, email, or chat in a timely and professional manner. Share accurate details about our products... ...provide full training! Work Schedule: Weekdays only—your weekends are free! What We’re Looking For: Friendly and confident communicators...
Caldwell Communications
Navotas9 days ago - ...Unify CX is looking for an extraordinary Real Time Analyst to join our motivated and ambitious team. Role: Real Time Analyst... ...coordination skills Ability to work on shifting schedules, including weekends or holidays Preferred Qualifications Experience with...
- ...The Team We're expanding our Resource Strategy & Optimization (RSO) organization and are looking for new talent to join our Real-Time Analyst (RTA) team ! Our RTA team plays a critical role in ensuring smooth day-to-day operations across the business. By...
- ...Leads in this role get to: Be the expert: Monitor queues in real-time to identify and call out any risks to meeting contractual KPIs... ...in a 24/7 environment, including but not limiting to GY shifts, weekends, holidays and overtime as necessary Demonstrated leadership...
- ...Overview The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreements and internal...
- ...REAL TIME ANALYST Say hello to possibilities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account... ...in a related field ~ Must be available to work primarily on weekends, with the flexibility to cover weekday shifts. What we offer...
- ...exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects workplaces...
- ...Confident on the phone and cool under pressure? This part-time role puts you at the center of fast-paced auction activity—making critical... ...you Working completely remote Location independence Weekend bonus Training and ongoing support to set you up for success...
- ...preferably with background / experienced in Education, Psychology, Special Education and the Engineering Science disciplines This is ideal for pre-school teachers (who work half-days), college/graduate students, people with flexible times seeking supplemental work....
- ...We are looking for an analytical and detail‑oriented Workforce Management Real‑Time Analyst (RTA) to support a premium healthcare account . The ideal candidate has 2–3 years of experience in intraday management, queue monitoring, and WFM reporting—ideally within a...
- The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products. The analyst manages the performance of the call center according to any contractual agreements and internal goals; the...
- ...Ensures passing service levels for each Operations account by engaging in real-time management of the queue. Responds to and acts as the central point of communication in all events and of circumstances impacting account performance. Updates and processes data for...
- ...Job Summary : We are looking for a detail-oriented and analytical Real Time Analyst (RTA) to join our Workforce Management team. The RTA will be responsible for monitoring real-time performance, managing intraday activities, and ensuring service level targets are met...
- ...cancellations through chat and email. • Provide accurate and timely information about room availability, pricing, and policies. •... ...and typing. • Willing to work onsite and on shifting schedules (weekends off). What We Offer: • Weekends off (Monday to Friday schedule...
- ...The CSC Operations Real Time Analyst is responsible for multi-site real-time monitoring, queue management, tracking of schedule adherence and management of resources driven by real time trends to ensure consistency in Service Level performance. Position Responsibilities...
- ...Real Time Analyst As a member of the Customer Service & Support department and part of the Operations Enablement - WFM group which is responsible for the contact centers across Thomson Reuters. The Real Time Analyst is primarily responsible for managing the daily workflow...
- ...are top notch. Now, we need your full concentration because it's time to imagine what it's like being a RTA , at TaskUs a WFM RTA:... ...domain. Someone who should be willing to work in any shift + on weekends at our ATL site. What else? You must have very good proficiency...
- ...you contribute Able to ensure efficiency on par with the Business Center's Service Standards (e.g., standard line wait, service time within acceptable turn around time, error-free processing of transactions, etc.). Can support in various process improvement and...
- ...activity and booked meetings Pipeline status and sales forecasts Performance KPIs (conversion rates, win rates, deal cycle time) Revenue achievements and quota progress Customer insights, feedback, and market trends Why Join Us? This is...
- Key Responsibilities Content Development: Write creative and compliant copy for packaging, labels, marketing assets, and internal R&D documentation. Compliance & Research: Conduct in-depth research on ingredients and FDA regulations to ensure all product claims...
- At SolutionInn, we are a rapidly growing company focused on providing textbook solutions, AI-powered tutoring, and digital resources for students. To expand our reach and shift from B2C to B2B, we are looking to target partnerships with colleges and universities in USA...
- ...Duties And Responsibilities Prepare intraday reports on staff attendance and reconcile daily timesheets with schedules and actual time-in/time-out records. Monitor attendance and schedule adherence, ensuring adequate daily coverage through adjustments to staffing...
- ...Job Title Computer/IT Instructor (Full-time) Date Posted October 29, 2025 Categories Faculty Classifications Full time Location Cainta Campus Job Description Teach consistently high quality lessons Be a role model for students, inspiring them to be actively...
- ...About the job: Real Time Analyst (Quezon City) Work Setup: Onsite at Quezon City Shifting Schedules UK schedule Requirements: *1-2 years work experience in workforce management in a contact center environment *2-4 years overall experience *Able to start...
- ...with strong attention to detail. ~ Ability to keep grace under pressure, multitask, prioritize based on business needs, and provide timely updates. ~ A self-starter who can work independently and collaborate effectively with team members with minimal supervision. ~...
