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- Qualifications: -At least 1 year of experience in Hardware and Software troubleshooting -Required Skills: Virtual Machine, Imaging, HW/SW Troubleshooting -Knowledge of IOS and Android OS Requirements: -Fresh graduates are welcome to apply -Willing to be trained...
- Role Overview: The L1 Technical Support Specialist is responsible for providing first-level technical support, user assistance, and system guidance for deployed applications. This role also functions as a Trainer, delivering user training sessions during system rollouts...
- • Respond to technical and nontechnical inquiries from customers for the purpose of providing information, resolving issues and/or providing direction as may be required. • Use information from customers to diagnose tech issues and walk customers through the steps needed...
- Role Overview We are seeking a technically skilled and AI-savvy professional to support both AI initiatives and software-related tasks. This role is ideal for someone who is actively exploring AI tools (particularly Claude) while also having hands-on experience handling...
- ...and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry....
- ...resolution of complex VoIP and platform-related issues within a large-scale communications environment. This role focuses on deep technical analysis, issue reproduction, root cause identification, and collaboration with Tier 3 and Engineering teams to ensure platform stability...
- ...and finally - Player Engagement - which is one of the fastest-growing Service Lines at Keywords Studios. Player Engagement provides technical support, community management, and trust & safety services for a wide range of AAA and Indie studios in the gaming industry....
- ...regular contact with existing customers. Traveling to the customer's location to talk about our product range. Demonstrating the technical features and benefits of our products. Advising customers on technology upgrades and related products. Composing tender...
- ...- you close them on your terms. - Tech-Savvy: You know your way around CRM systems and use tools to maximize your efficiency. Technical Setup: - Intel Core i3 (6th-12th gen), i5, i7, or AMD equivalent. 8GB RAM, 60GB free hard disk space. - Windows or Mac operating...
- ...process and connect you to openings that fit your qualifications. AVAILABLE BPO OPENINGS: • Customer Service Representatives • Technical Support Representatives • Chat & Email Support • Financial & Retail Accounts • Healthcare & Telco Accounts • Voice & Blended...
- ...Representative, you will: Handle calls, chat, or email inquiries from global customers Provide support for billing, product, or technical-related concerns Deliver excellent customer experience while representing top international brands Collaborate with a team of...
