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- High School Diploma or Equivalent At least 1 year of experience in a technical support role within a contact center or BPO environment, supporting hardware and software troubleshooting Working knowledge of operating systems and standard troubleshooting procedures Comfortable...
- ...Description We are seeking a Technical Support Representative to join our team in SEA. In this role, you will be responsible for assisting customers with technical issues, providing solutions, and ensuring a high level of customer satisfaction. Responsibilities...
- ...Job Description: As a Technical Support Engineer II , you will be responsible for: Monitor and triage incoming support cases via a shared queue. Prioritize and resolve quick-win issues to meet response and resolution SLAs. Identify and escalate Severity 1 cases...
- ...Ensure client satisfaction through smooth project continuance and ongoing support for technical projects from various CMS platforms, various Software as a Service (SaaS) platform that will be used to support depending on client requirements. Manage the end-to-end operations...
- ...We are seeking a detail-oriented and technically skilled Technical Support Specialist with hands-on experience in Atlassian Jira Service Management (JSM) . This role focuses on supporting our IT Service Management (ITSM) and Configuration Management Database (CMDB...
- ...Discover your 100% YOU with MicroSourcing! Position: SaaS Support Analyst Location: Global One, Eastwood, Quezon City Work... ...software solutions Investigate and troubleshoot technical issues, ensuring accurate resolution Provide professional...
- ...Inclusive Teamwork : Be part of a team that celebrates diversity and fosters an inclusive culture. Your Role: As a Technical Support Engineer II , you will be responsible for: Monitor and triage incoming support cases via a shared queue. Prioritize and...
- ...America. Wherever you are—or wherever you want to be—we’re there, ready to support you. The Role Summary of This Role Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various...
- ...way we treat our valued clients, with utmost care. List of vacancies we have for you: • Customer Service Representative • Technical Support Representative • Sales Representative • Travel Associate • Healthcare Specialist • Financial Associate • Telemarketer •...
- Respond to customer inquiries and provide technical support via phone, email, and chat in a timely and professional manner. Troubleshoot technical issues reported by customers and work towards a timely resolution, escalating complex issues to the appropriate team or departments...
- · At least 1 - 2 years of experience in customer service · With Email support experience is a plus · Wiling to work in a shifting hour · Expert level in MS Excel and PowerPoint · Can work under pressure. · Good command in written and spoken English language · Good...
- SALARY RANGE: ₱ 20,000 - ₱ 25,000 | Depends on Skills / Experiences WORK LOCATION: Project 8, Quezon City WORK SCHEDULE: Mondays - Fridays | 8:00 AM -5:00 PM QUALIFICATIONS: - Bachelor's / College Degree in Food Technology, Chemical Engineering, and/or Chemistry ...
- We're growing and we want YOU to be part of our Customer Service Representative team in Metro Manila! Experience a one-day hiring process and salary offer up to 25K plus monthly commissions! Your Day-to-Day: • Handle customer inquiries, provide solutions, and resolve...
- ...Position Summary: As a Tier 1 Technical Support Specialist , you will be the first point of contact for users seeking technical assistance for Canvas. Your role involves providing prompt and effective resolution or escalation of technical issues through various communication...
- ...This is an excellent opportunity for fresh graduates or career shifters who are interested in building a career in the healthcare support industry. Key Responsibilities: • Answer patient or member queries related to healthcare plans, benefits, and billing • Assist...
- ...including nights, weekends, and holidays • Amenable to work on-site We offer competitive compensation and a range of benefits to support your growth and well-being: • Competitive salary packages • Health Maintenance Organization coverage starting on Day 1 •...
- ...in a shifting schedule • Amenable to work on-site if required We offer competitive compensation and a range of benefits to support your growth and well-being: • Competitive salary packages • Health Maintenance Organization coverage starting on Day 1 • Performance...
- ...and supply chain operations team! We are looking for detail-oriented and process-driven individuals to fill the role of Logistics Support Associate. This is a NON-VOICE, BACK-OFFICE position ideal for fresh graduates who are passionate about operations, finance, or marketing...
- ...WORK SCHEDULE: Monday to Friday, 8:00 - 5:00 p.m. WORK LOCATION:Quezon City The PAM Assistant and I.T. Support performs a variety of skilled technical work, and provides direct assistance to the PAM Head. She also provides essential support to supervisors across...
- Generates leads through telemarketing, on line searches, network, fieldwork etc. Compiles lead information into the Corporate Account Database Assesses potential of prospected accounts by determining sales potential, volume requirements, future purchases, etc. of...
- ...Recruiter specializing in IT roles, your primary responsibility will be to source, assess, and attract top-tier talent to meet the technical requirements of our organization. You will play a critical role in building and maintaining a robust team of skilled IT...
- ...of customer issues or escalations. • Stay updated on company policies, procedures, and offerings to ensure high-quality customer support. What We’re Looking For: • High school graduates are welcome. • Prior experience is a plus, but not mandatory—we’re open to...
- Interacts with consumers by responding to inquiries, requests, or concerns about products and services within the required service level Gathers relevant facts, identifies symptoms, evaluates and analyzes needs and delivers solutions that meet customer expectations in ...
- ...Position Summary: The L2 Software Support Engineer is responsible for resolving customer requests within the Practice Protect platform... ...Manage client expectations throughout the ticket lifecycle. Technical Support: Resolve first-level technical issues according to...
- JOB DESCRIPTION The PAM Assistant & IT Support provides technical assistance and handles property and asset-related tasks. Responsibilities include equipment inventory, certifications, maintenance of permits, and IT support tasks like network maintenance and troubleshooting...
- ...Technical Associate - Test Automation/QA - ITO091807 Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory...
- This position is required to perform basic and advanced support for alarm management and to professionally handle, monitor and process refrigeration and HVAC alarms, including but not limited to: diagnosing, interrogating, troubleshooting via connecting to customer software...
- We are mass hiring Customer Service Representative across our Metro Manila sites! Whether you have 1 year of BPO experience or are a college graduate without BPO experience, we have an exciting opportunity for you as a Customer Service Representative within our Insurance...
- Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now! Responsibilities: • Answer incoming...
- ...- Coordinate shipping and logistics documentation - Ensure accurate and timely processing of customer and partner information - Support internal teams with reporting and logistics updates What We Offer: - Government-mandated benefits and HMO - Career development...