FLS Support Engineer - Philippines
750000 - 900000 Php per yearFull-time
Connected Manufacturing™
JOB DESCRIPTION | ||
| Job Title: | Front Line Support (FLS) Engineer | Exempt |
| Connected Manufacturing’s Front-Line Support (FLS) Engineer is a member of the technical support team with an exceptional focus on quality customer support. This role encompasses providing technical support to our customers, resolving issues by utilizing widely available resources, and an entrepreneurial spirit. The ideal candidate will have at least 4 years in a similar role, as well as proven exceptional customer-facing experience. Our support engineers are the heart and soul of our business. We care deeply about our customers and consistently go above and beyond to help. Our fast-growing customer base relies heavily on our ability to be present and helpful 24/7. | ||
| GENERAL ACCOUNTABILITY | ||
Role duties include:
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CERTIFICATIONS / TRAINING | ||
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CAMSTAR ACCOUNTABILITY | ||
Key Responsibilities:
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CAMSTAR CERTIFICATIONS | ||
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EXPERIENCE / QUALIFICATIONS | ||
What we require from you:
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| B.S. degree in Information Technology, or Associates degree in Computer Science or related Field (or the equivalent experience) plus a minimum of four-years of related experience. | ||
DISCLAIMER | ||
| This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. | ||
| ESSENTIAL FUNCTIONS AND WORKING CONDITIONS | ||
| Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. PHYSICAL REQUIREMENTS: of this position are, but not limited to the following: Ability to: ● Sit for extended periods of time. ● Stand in one area for extended periods of time. ● Stand and walk for extended periods of time. ● Ascend and descend steps. ● See for the purpose of observing accuracy of reports and documents. ● The ability to listen to and understand information and ideas presented through spoken words and sentences. ● The ability to communicate information and ideas in speaking so others will understand ● Communicate using a phone and computer. ● Push/pull, squat, turn, twist, bend, and stoop. ● Lift and carry 20 lbs. ● Reach in all directions. ● Think clearly and rationally to solve problems, make good judgments and decisions. ● Perform the essential functions of this position in an accurate, neat, timely fashion. ● Ability to meet the travel requirements of this position. WORKING CONDITIONS: Office working environment subject to sitting at a desk for long periods of time, bending, crouching, or kneeling at files, pushing/pulling of file drawers, reaching in all directions, and prolonged periods of time working at a computer terminal. | ||
| EQUAL EMPLOYMENT OPPORTUNITY STATEMENT | ||
| Connected Manufacturing is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our projects, the diverse consumers we represent, and the global communities in which we work and call home. We do all of this with kindness, empathy, and respect for each other. |
SALARY RANGE
Annual Salary: ₱750K-₱900K, commensurate with background, level of experience and job market data for location hired.
Vacancy posted more than 2 months ago
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