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- ...Description Job Summary The IT Operations Supervisor for the Global Command Center (GCC) is responsible for supporting critical IT operations ensuring effective resource management and maintaining operational continuity. This role involves direct oversight of monitoring...
- ...controls in place to mitigate those risks. Develops an understanding of the Companys core businesses and supporting information technology to ascertain whether the IT environment (including applications data centers operating systems processes such as change management...
- ...Excis is a global IT services company, headquartered in the United Kingdom. We are now looking to recruit a Service Transition Manager... ...transition of IT services from development into operational support. You’ll ensure that all aspects of service delivery — including...
- Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere to company...
BPO Telesys Hub
Pasaymore than 2 months ago - ...Agent, Points Choice Support - Contractual The Points Choice Project Support (PCPS) team is responsible for supporting our loyalty program... ...shift period, notwithstanding scheduled breaks and lunches) It is the policy of the Company to ensure equal employment and...
- ...looking for a detail-oriented and customer-driven Sales and Customer Support Associate to join our client's team. This role focuses on... ...Create your ideal work environment. Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time...
- ...Continually review internal application systems, procedures and processes to ensure operational efficiency. Work closely with Senior Support by communicating Team’s expectations; planning, monitoring, and appraising Team’s results; coaching, counseling, and disciplining...
- ..., and records of blocking issues. Coordinate with suppliers and vendors regarding orders, deliveries, and logistics documentation. Support preparation, distribution, and control of services and operational correspondence, ensuring files are accessible and accurate both...
- ...to resolve complex, multi-vendor issues across voice, data, and store network infrastructure. They are seeking a Tier 2 Technical Support Specialist who can independently diagnose, resolve, and guide field highly technical and non-technical end-users to resolve network...
- ...role that we need Key Responsibilities: Delight customers by providing timely expert advice Act as the first level of support for questions issues and common tasks Prioritize cases and respond to inquiries with speed and precision Use written and...
- ...priority tasks and objectives - Fast learner who seeks out and generously shares best practices - Ability to follow the data wherever it goes and make an accurate decision. - Ability to conduct difficult, comprehensive investigations and leave detailed, thoughtful...
- ...feedback constructively to your colleagues in order to improve the shopping experience of all customers; You will be providing support and assistance to IKEA Singapore customers and ensuring best customer experience with IKEA tone of voice; You are available to help...
- ...business needs and changes) Note: Candidate must be authorized to work in the Philippines without sponsorship. The Senior Account Support Specialist within the Account Health Support team acts as the primary interface between Amazon and our third-party business...
- ...The IT End User Support Associate provides technical assistance to all users at the site resolving hardware software and connectivity issues... ...and inventory updates. Escalate unresolved issues to the Tech Support Lead. Speaking to customers to quickly get to the...
- ...skills or natural talents will be leveraged to support other business priorities. That said, the... ...drive CRM adoption and accuracy, using it to measure pipeline health, win/loss rates... ..., such as logistics, e-commerce, or tech, is preferred ~ Willingness to travel...
- ...Role Description This is a full-time on-site role for a Tech Support professional, located in Quezon City. The role involves providing... ...team-oriented attitude. Relevant certifications or training in IT support, software, or hardware maintenance are advantageous....
- ...Certifications: MUST HAVE Licensed Phlebotomist or Registered Medical Technologist Basic Life Support (BLS) certification is an advantage OPEN TO FRESH GRADS WITH LICENSE: Med-Tech License is a MUST Knowledge: Knowledgeable in infection control hygiene and...
- ...relationships with main telecom carriers globally, especially as it relates to billing, provisioning, and dispute management... ...their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide...
Accenture
Mandaluyong10 hours agonew - ...create awesome. And That's Where You Come In We are seeking a highly motivated and customer-focused IT Helpdesk Technician to provide exceptional technical support to our employees. The ideal candidate will be a proactive problem-solver with a strong understanding of...
- ...cross-functional teams—including Operations, Finance, Commercial, Tech, and Network Planning—to ensure the delivery of scalable,... ...from initial requirements gathering to deployment and post-launch support. Ensure solutions meet customer expectations, align with operational...
- ...About the client Our client is a managed IT services provider delivering reliable,... ...technology solutions to businesses. The team supports a wide range of clients, providing... ...with leading enterprises and fast-scaling tech businesses worldwide to help them access world...
- ...The Apple Tech Support Lead serves as a key point of leadership within the technical support team, ensuring fast, effective, and world-class support for Apple products and services. This role combines advanced technical troubleshooting with team leadership, coaching...
- ...a client issue and can interpret and design a resolution based on deep product knowledge. Summary: As an Application Tech Support Practitioner, you will engage with clients to ensure the smooth operation of our systems and applications. Your typical day will...
Accenture
Mandaluyong10 hours agonew - ...Description Provide technical support to clients via phone, email, and chat. Diagnose and troubleshoot technical issues related to products and services. Assist customers in navigating software and hardware problems. Document customer interactions and technical...
- ...communication and collaboration between product engineering design and support teams. Deep collaboration with our main stakeholders including... ...in cross functional projects including being the POC for our Tech solutions such as tools system enhancement reporting...
- ...preparation of new and existing data and sources with high level data management, analysis and visualization knowledge helping and supporting operations and clients in understanding the deliverable and final output. • Develop and maintain reporting and analytics...
Accenture
Mandaluyong2 days ago - ...least 2 years in College with no back subjects Candidates must have at least 6 months of BPO experience Preferably with experience handling Financial or Banking Account as Tech support Candidates must have high proficiency in written and verbal English skills...
- ...About the Role We are seeking a customer-focused Technical Support Representative to provide reliable and timely technical assistance to clients. This role involves troubleshooting technical issues, guiding users through solutions, and ensuring high levels of customer...
- Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and... ...level troubleshooting. Summary: As a Infra Tech Support Practitioner, you will engage in providing ongoing technical...
Accenture
Mandaluyong12 days ago - ...1. User Support & Help Desk Management • Serve as the first point of contact for all internal staff experiencing technical issues. • Manage the entire IT support queue: All requests and tasks (including from the IT Manager) must be logged, prioritized, and tracked...
