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- ...Job duties include but not limited to: First level remote support on Airport System (CUPPS: Common Use Passenger Processing System)... ...manuals and documentation Requirements Bachelors Degree in IT/Computer Application or an equivalent combination of experience...
- REQUIREMENTS: Proven experience as an IT Support Technician or similar role Strong knowledge of Windows and Mac operating systems Familiarity with networking concepts and troubleshooting Excellent problem-solving and communication skills Ability to prioritize and...
Dempsey Inc
Pasaya month ago - ...The IT Specialist provides day-to-day technical assistance to users, ensuring smooth operation of desktops, laptops, and peripherals. The role supports incident resolution, preventive maintenance, and end-user service requests under SLA commitments. Key Responsibilities...
- Respond to customer calls, emails, and chats for technical support. Diagnose and resolve hardware, software, and network issues. Inform customers about product features and limitations. Share knowledge to enhance team performance and customer experience. Adhere to company...
BPO Telesys Hub
Pasaymore than 2 months ago - ...to resolve complex, multi-vendor issues across voice, data, and store network infrastructure. They are seeking a Tier 2 Technical Support Specialist who can independently diagnose, resolve, and guide field highly technical and non-technical end-users to resolve network...
- ...To provide the best possible reactive and proactive customer support using the Sales through Service ethos for the Bingo Casino and Poker... .... Were leading the industry in bold new directions - and its our diverse and talented team who are making this possible. Believe...
- ...priority tasks and objectives - Fast learner who seeks out and generously shares best practices - Ability to follow the data wherever it goes and make an accurate decision. - Ability to conduct difficult, comprehensive investigations and leave detailed, thoughtful...
- ...role that we need Key Responsibilities: Delight customers by providing timely expert advice Act as the first level of support for questions issues and common tasks Prioritize cases and respond to inquiries with speed and precision Use written and...
- Are you thrilled about delivering outstanding customer service? We seek a lively Customer Service Representative. Join us in Pasay, Philippines! Your Key Responsibilities: Assist customers with their inquiries and concerns in a friendly and professional manner. Provide...
Metacom
Pasay6 days ago - ...feedback constructively to your colleagues in order to improve the shopping experience of all customers; You will be providing support and assistance to IKEA Singapore customers and ensuring best customer experience with IKEA tone of voice; You are available to help...
- ...Continually review internal application systems, procedures and processes to ensure operational efficiency. Work closely with Senior Support by communicating Team’s expectations; planning, monitoring, and appraising Team’s results; coaching, counseling, and disciplining...
- ...business needs and changes) Note: Candidate must be authorized to work in the Philippines without sponsorship. The Senior Account Support Specialist within the Account Health Support team acts as the primary interface between Amazon and our third-party business...
- ...Leverages understanding of key business drivers to accomplish work. Impact Uses data organizing and coordination skills to support the business and perform technical work. Follows standardized procedures and practices to achieve objectives and meet deadlines....
- ...Caring. Connecting. Growing together. As a Learning and Development Manager - Tech Support, you will be responsible to lead our training initiatives for the Global Service Desk within IT Support Services. The Training Manager will be responsible for both...
- ...Description Provide technical support to clients via phone, email, and chat. Diagnose and troubleshoot technical issues related to products and services. Assist customers in navigating software and hardware problems. Document customer interactions and technical...
- ...Team Management: provides team development, support operations and builds capacity to achieve... ..., implement, and manage business aligned IT services and service level management. Oversees... ...members ~ Experience in managing all Tech support channels (Voice, Web, Chat & Level...
- ...least 2 years in College with no back subjects Candidates must have at least 6 months of BPO experience Preferably with experience handling Financial or Banking Account as Tech support Candidates must have high proficiency in written and verbal English skills...
- ...leading a team and handling more complex issues. Qualifications typically include: Experience: Proven track record in a technical support or customer service leadership role, with a strong background in diagnosing and resolving complex technical issues. Technical...
- ...resolve inquiries, and to obtain product and service updates. Raising customer awareness of products and services. Providing sales support and conducting customer escalation investigations. Participating in customer service and process improvement initiatives....
- ...Service Desk analysts and Supervisors handling Level 1 and Level 2 support Set clear performance goals through balance scorecard,... ...protocols Support audits and compliance initiatives related to IT service delivery Comply with the terms and conditions of the...
- ...passionate Application Engineer to be part of the pioneer team to help support our newly registered company in the Philippines! Job... ...product applications and troubleshooting. Work closely with IT colleagues to ensure user requirements are met and deployed in a...
- ...voice of our brand and deliver exceptional support through phone, email, and chat. As a... ...Collaborate Across Teams – Work closely with Sales, Tech Support, and Operations for a seamless... ...depending on business demand What's in It for You Competitive base salary with...
- ...Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. A CL 11 Japanese support contributes to ensuring that services are delivered to meet customer business needs and expectations He/she is functionally and...
- ...customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a... ...Join our team today and experience firsthand our dedication to supporting People First. Job Description IT Support Specialist So...
- ...Role Summary - The Tech Support Specialist will provide technical support to Meal Ticket global customers of all sizes through the various support channels that entail: phone support, chat support, and email. What you will do - Maintain an extensive working knowledge...
- ...Overview As part of our Managed IT group, you will provide technical support and ongoing operational management for a diverse portfolio of clients who rely on us as their outsourced IT partner. Your role centers on proactively monitoring backups, infrastructure, firewalls...
- ...Job Overview Provides first level support on workstations or for applications. Essential Functions • Processes and provides first level support for technical assistance and resources from internal and/or external customers. • Communicates with end users to...
- ...Job Description of Foreign National: • Service Support Solution includes diagnosis, resolution and reporting of customer issues and questions relating to Online Video Streaming paid content products. • Service channels may include inbound phone, email, chat, and potentially...
- ...computer systems, hardware, and software. * Provide technical support to customers for the company’s software products and application... ...language to assist customers in troubleshooting. * Perform other IT-related duties as assigned. Requirements * Bachelor’s degree...
- ...relationships with main telecom carriers globally, especially as it relates to billing, provisioning, and dispute management... ...their best work. At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide...
Accenture
Mandaluyong11 days ago
