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- ...servicing. 2. Monitor and track the ticketing system. 3. Technical support (After sales servicing) area. 4. Prepare and submit a... ...related. 15. Submit a daily accomplishment report to the general manager on a weekly basis. 16. Perform other duties as assigned.
MUTYA PUBLISHING HOUSE INC.
Malabona month ago - ...can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about The Manager, Technical Support (Customer Success) oversees a team responsible for delivering top-notch support for businesses using NiCE software products...
- ...Position Title: Technical Support Manager About Advanced Energy Advanced Energy Industries, Inc. (NASDAQ: AEIS), enables design breakthroughs and drives growth for leading semiconductor and industrial customers. Our precision power and control technologies, along...
- ...Position Summary The Manager of Technical Support oversees our APAC Technical Support Engineers in both tactical operations and strategic longer-term initiatives. The manager supervises team members while guiding and developing them to meet their goals. The Manager...
- ...The Manager Technical Support reports to and works closely with the Director of Global Technical Support to ensure that EROADs customers in New Zealand and Australia receive best-in-class technical support their issues are resolved quickly and that we gather and track...
- ...future of work itself. Join us and be part of a bold innovative team thats redefining whats possible! Youll be managing a team of Technical Support Specialists and lead the team to green pastures! Having the ability to dive deep into technical tickets that require...
- ...through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 35,000 managed service providers, Pax8 empowers SMBs worldwide... ...customer migrations, and swift resolution of technical issues. Their primary focus will be handling next...
- ...Job Description Provide timely technical assistance for Freshservice-related issues.... ...Freshservice features across IT teams. Support business operations through proactive maintenance... .... Scope of Services Incident Management & Issue Resolution Troubleshooting...
- ...candidate will be responsible for providing world-class customer support for our global customers, utilizing our award-winning network management software. The candidate will be responsible for answering technical support questions via phone, email, and other channels as...
- ...and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the... ...Responsibilities Reproduce customer environment and run tests Manage and address electronic tickets efficiently Liaise...
- ...JOB OBJECTIVE: This position is required to perform basic and advanced support for alarm management and to professionally handle, monitor and process refrigeration and HVAC alarms, including but not limited to: diagnosing, interrogating, troubleshooting via connecting...
- ...We are currently looking for a dedicated and experienced Technical Support Engineer to join our team, playing a vital role in providing... ...ensuring effective resolution and communication. Ticket Management - efficiently manage and track customer issues using our ticket...
- ...Role Description This is a full-time remote role for a Technical Support Specialist. The Technical Support Specialist will be... ...customers, troubleshooting and resolving technical issues, managing support tickets, and ensuring customer satisfaction. In addition...
- ...About the role RCG Global Services are seeking a talented Technical Support to join their team in Mandaluyong City, Metro Manila. This is... ...high-performing technology team. Key Responsibilities Manage daily operations related to backup and storage systems. Oversee...
- B2B Technical Service Agent Job Summary: B2B Agent will be responsible for assisting our business customers with technical issues related... ...will be essential in delivering exceptional technical support and ensuring customer satisfaction and issue resolution. Additionally...
- ...ensure customer satisfaction. Customer Support: Identifying customer needs and helping... ...issues to the appropriate supervisor or manager for resolution as needed.... ...solutions. Experience: 1-2 years in technical support handling international customers...
- ...Your career in tech support starts here. Step into a role where you'll sharpen your technical skills, solve problems with confidence, and grow while ensuring customers... ...technical issues in a customer relationship management (CRM) system Provide excellent customer service...
- ...process transformation companies in the world Apply now as a Technical Support Engineer here in Sutherland. Sutherland serves marquee... ...Ensure customer feedback is properly channeled into Product Management and Research & Development Identify opportunities to...
- ...empowering our employees to be their authentic selves. The Technical Support Engineer is a technical expert responsible for resolving... ...customer issues within a skill-based routing model. This role manages support cases across Five9's core services, integrations, and...
- ...and is committed to doing well by doing good. Job Title: Technical Support Engineer Location: Manila, Philippines (Hybrid) Department... ...will you contribute Reporting to the Customer Support Manager , the Technical Support Engineer is the key interface between...
- ...About the Role We are looking for a Technical Support Specialist to join our dynamic 24/7 operations team. This role is responsible for monitoring refrigeration and HVAC systems for food retail clients, identifying potential issues, and coordinating timely responses...
- ...challenges. With a commitment to delivering the best service management experience possible,many clients have partnered with us for... ...integral part of thegroup's success. Essential Duties The Technical Support Administrator will support Inbound, Outbound Calls and Email...
- The IT Support role is pivotal in providing comprehensive technical support to internal users, ensuring the secure and efficient operation of the datacenter, and managing a variety of IT-related tasks. Responsibilities include application deployment, adherence to security...
- ...Job Responsibilities: Team Management : provides team development, support operations and builds capacity to achieve goals while understanding technology... ...to achieve goals and mentor talent Synthesizes technical information, learns, and applies the best lessons of...
- ...innovation and the future of digital wealth management by processing millions of transactions... ...of fintech solutions enables us to support clients such as Stash, Betterment, SoFi,... ...Summary: Apex is seeking a dedicated Technical Support Specialist to join our client services...
- ...assessment, and «all-things-digital» solutions, is looking for a Technical Support Engineer to join our dynamic team. Working hours: 9:00... ...customer needs and provide product feedback to product management and engineering Participate in internal projects and initiatives...
- ...typically include: Experience: Proven track record in a technical support or customer service leadership role, with a strong background... ..., etc.). Leadership Skills: Excellent team-building and management abilities. The capacity to motivate and guide a team to...
- ...Description: The Application Operation support engineer in the Delivery organization is... ...and performance and configuration management and specifically owning the availability... ...Responsibilities: Responsible for Technical Content of the Incident Management Services...
- ...clients with more than 200 engineers, testers, product managers, designers, and technology experts delivering impactful... ...day. Job Summary: We are seeking a proactive and technically skilled Tech Support Representative to provide Level 2 support across hardware...
- Job Description * Diagnose and troubleshoot issues related to networks, computer systems, hardware, and software. * Provide technical support to customers for the company’s software products and application systems. * Ensure system issues are resolved efficiently to...
