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- ...immediate assistance to user via chat and email, assisting with the resolution on basic customer issues Collaborate with Senior Technical Support to resolve customer technical issues Manage and work support tickets via Salesforce Identifying and categorizing...
- ...begin. You will consult, not sell — supporting discovery sessions, articulating high-... ...narratives. You can articulate complex technical ideas as clear business value to both technical... ...with you. Doesn't matter if you are an intern. (Psst: A 'real intern' actually drafted...
- ...Clark Freeport Zone, Philippines JOB DESCRIPTION: ~ The Technical Support will provide support and guidance to users experiencing... ...consent, or legitimate interests. Owens operates in a number of international locations and your application may be processed in any of...
- ...responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make...
- ...Technical Support Representative (Software Integrations, Full-Time, Remote – Philippines) We are a fast-growing software integration... ...day Document issues and solutions clearly to improve the internal knowledge base and self-service resources Track and report...
- Technical Support Assistance - provider of technical support to customers through voice, chat and email interactions This position provides... ...positive working relationships with all contacts, both internal and external, to promote customer satisfaction and maximize...
- ...Job Description The IT Support Intern assists the IT team in providing first-level technical support to end-users through addressing hardware, software, and network-related issues. This internship provides hands-on experience in troubleshooting, problem-solving, and...
- ...About the Role We are looking for a Technical Support Specialist to join our dynamic 24/7 operations team. This role is responsible for... ...documentation Respond to inbound service calls and coordinate with internal technical support teams Ensure full compliance with...
- ...Role Description This is a full-time remote role for a Technical Support Specialist. The Technical Support Specialist will be... ...creating and maintaining documentation, collaborating with internal teams to resolve complex problems, and contributing to the continuous...
- ...within you. So, what's the role all about The Manager, Technical Support (Customer Success) oversees a team responsible for... ...issues, offering consultative solutions, and collaborating with internal departments are part of the job. Ultimately, the goal is to...
- ...life. The OpenText culture recognizes 'People First' and supports you to further develop and grow your career. Join a... ...IT company as an Associate Product Support Specialist (internal job title) / Technical Support Specialist (external job title) and support Carbonite...
- ...solutions to ensure customer satisfaction. Customer Support: Identifying customer needs and helping customers solve... ...and find creative solutions. Experience: 1-2 years in technical support handling international customers. Strong understanding of REST APIs ,...
- ...organization. We're seeking skilled and customer-focused Technical Support Representatives to provide technical assistance and... ...guidelines when handling sensitive information Collaborate with internal teams to improve support processes and customer experience...
- ...networks, computer systems, hardware, and software. * Provide technical support to customers for the company’s software products and... ...real-time support via telephone and live chat to customers and internal departments. * Identify and escalate recurring incidents to...
- ...The Technical Support Engineer assists customers by building and submitting their iOS and/or Android apps to the applicable app stores for... ...technical support issues for the Impact mobile apps. Work internally with stakeholders to get the necessary information to submit...
- ...and is committed to doing well by doing good. Job Title: Technical Support Engineer Location: Manila, Philippines (Hybrid) Department... ...the key interface between Finastra clients on one side and internal R&D teams, contributing to the overall delivery of software...
- ...Job Description Provide timely technical assistance for Freshservice-related issues. Maintain system uptime and configuration integrity... ...efficient use of Freshservice features across IT teams. Support business operations through proactive maintenance and guidance....
- ...empowering our employees to be their authentic selves. The Technical Support Engineer is a technical expert responsible for resolving... ...resolution based on SLA requirements. Create or update internal documentation, runbooks, and technical guides to drive consistency...
- ...or process decisions that are most likely to impact multiple functions and/or customer accounts (internal or external). Develop/oversee/deliver operational or technical training required by the team. Works on Service Delivery tasks; With deliverables that are highly...
- ...device) Start Date: TBD What does a day in the life of a Technical Support Engineer look like Join customer calls to diagnose and... ...reported issues using Datadog, Databricks, Cursor, and internal tools. Serve as the primary gatekeeper for escalations to...
- ...The Technical Support Operations Manager plays a pivotal role in providing leadership, guidance, and operational direction to the Managed... ...elevate technical capabilities across the team. Partner with internal groups such as SOC, Infrastructure, Consulting, and Sales to...
- The IT Support role is pivotal in providing comprehensive technical support to internal users, ensuring the secure and efficient operation of the datacenter, and managing a variety of IT-related tasks. Responsibilities include application deployment, adherence to security...
- ...digital adoption, training, and performance support solutions tailored for the world’s... ..., leading hospital networks, and major international organizations to streamline software adoption... ...We are seeking a smart and talented Technical Support Engineer to join our growing...
- ...suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi,... ...: Apex is seeking a dedicated Technical Support Specialist to join our client services... .... Service Level Management: Maintain internal Service Level Objectives (SLOs) for...
- Join our growing Team as a Technical Support Engineer! Are you an Electrical Engineer tired of working in the field Do you prefer the comfort... ...expertise with strong communication skills to support internal teams and external clients. Their day-to-day tasks involve answering...
- ...CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals... ...procedures to escalate unresolved issues to the appropriate internal departments. Requirements • 2 years+ of experience...
- ...Experience level: 3-8 Years About the Role: Technical support: Oversee major incidents, mitigate risks, and provide stability through... ...Directory, and networking. Work cross-functionally with internal teams to improve support processes, lead strategic...
- ...assessment, and «all-things-digital» solutions, is looking for a Technical Support Engineer to join our dynamic team. Working hours: 9:00... ...on the latest features on the platform Collaborate internally and improve team processes that can lead to greater efficiency...
- ...Description: We are looking for a dedicated and customer-focused Technical Support - Level 1 & 2 Specialist to join our team. As a support... ...ensuring seamless user experiences, and collaborating with internal teams to resolve customer inquiries effectively. Your role...
- ...About the role RCG Global Services are seeking a talented Technical Support to join their team in Mandaluyong City, Metro Manila. This is a hybrid role, offering the opportunity to work both in the office and remotely, with a day shift schedule. The successful candidate...