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- ...About the Role: We are seeking a customer-focused and proactive Pre-Sales Engineer/Technical Support Specialist to join our growing team in the Philippines. In this role, you will bridge technical knowledge and business growth by assisting clients, local partners, and...
- ...Bachelor's degree in Computer Engineering, Electronics Communication Engineering, Information... ...specially with cybersecurity Technical certifications in IT and in the Electronics... ...understands the product/s assigned to be supported for pre-sale or post-sale activity....
- ...Provide technical support and guidance during product implementation Collaborate with teams to deliver customized client solutions... ...clearly Education: Bachelor’s degree in Computer Science, Engineering, or a related field Experience: Open to fresh graduates...
- ...Provide technical support in the pre-sale phase by addressing customer inquiries and product queries. Conduct product demonstrations to... ...Bachelor’s degree in a relevant field (Business, Marketing, or Engineering) Experience Level: 2–5 years of experience in sales...
- ...The Sales Technical Support acts as a trusted technical advisor in a pre-sales capacity, partnering closely with account teams and channel... ...expertise in market trends and competitive technologies. The Sales Engineer will also build strong relationships with customers and...
- ...documentation. Escalate complex issues to higher-level support or engineering teams as needed. Install, configure, and update software... ...A+ – foundational IT support skills. Ability to explain technical issues to non-technical users. Customer service orientation...
- ...Description Provide comprehensive technical support to clients regarding product features and integrations. Assist the sales team by... ...functionalities and addressing customer inquiries. Collaborate with engineering teams to relay customer feedback and suggest improvements....
- ...Description Provide technical support and assistance to customers regarding product features and functionality. Collaborate with sales... ...: Bachelor’s degree in a relevant field such as Business, Engineering, or Information Technology. Experience Level: 0–2 years...
- ...Description Assist customers with technical issues related to products and services. Provide pre-sale technical support to clients exploring solutions. Maintain strong customer relationships through effective communication. Document customer interactions and...
- ...Provide technical support to customers via phone, email, and chat. Assist customers with product setup and troubleshooting. Document customer interactions and follow up on unresolved issues. Collaborate with the sales team to ensure customer satisfaction. Deliver...
- ...Description Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.... ...product features and functionality. Collaborate with engineering teams to improve product reliability and customer satisfaction...
- ...Provide technical support for hardware and software issues. Troubleshoot network connectivity and system performance problems. Assist in software installations and updates. Create professional and attractive ads and promotional videos. Create professional and...
- ...Description Provide efficient and effective technical support to customers via phone, email, and chat. Diagnose and resolve technical issues while ensuring customer satisfaction. Document customer interactions and technical issues in the CRM system. Collaborate...
- ...Description Serve as the first point of contact for customer inquiries and support. Assist customers in navigating services and resolving issues promptly. Maintain detailed records of customer interactions and transactions. Contribute to improving customer...
- ...based on the issue and details provided by employees Provide technical assistance with computer hardware, printers and software... ...degree With at least 5 years of experience as IT Technical Support Must have strong troubleshooting and critical thinking skills...
- ...spearhead our Philippines operations for one of our key clients. This role is ideal for a seasoned leader with deep expertise in Technical Support and Operations , and a passion for delivering operational excellence, organizational growth, and exceptional service...
- ...Strong knowledge of technical and scientific products, including the functions and components that enable the products to work. Promote and sell the product by demonstrating how it works along with the benefits it can offer potential customers. Repair and troubleshoot...
- ...Responsibilities Provide onsite support during Go-Live operations Assist with basic troubleshooting of kiosk or system issues Communicate with the remote technical team for guidance Follow step-by-step instructions to resolve issues efficiently Interact...
- ...The Technical Services Engineer oversees the operations of the technical and engineering processes. Since the LPG industrial market requires strong technical and engineering support due to the nature of the product, and because of its highly flammable characteristics,...
- ...Description Provide technical support and troubleshooting assistance to customers. Respond to customer inquiries via phone, email, and chat. Document and track customer interactions in the support system. Identify and escalate issues to the appropriate department...
- ...Description Provide excellent customer service and support to clients via phone, email, and chat. Diagnose and troubleshoot technical issues reported by customers. Assist customers in navigating through the products and services effectively. Document customer...
- ...Provide technical support and assistance to users experiencing hardware and software issues. Diagnose, troubleshoot, and resolve technical problems in a timely manner. Install and configure computer systems and applications for new users. Assist in maintaining...
- ...passionate about technology, collaboration, and making an impact on society, eTap is an exciting place to be. What You Will Do Technical Support Provide timely and effective technical assistance to end-users, resolving hardware, software, and network-related issues...
- ...Description Provide exceptional technical support to customers via phone, email, or chat. Troubleshoot and resolve product issues efficiently and effectively. Document customer interactions and maintain accurate records of all support requests. Collaborate...
- ...Provide desktop support (installation, configuration, troubleshooting of hardware/software, printers, and network connectivity).... ...Qualifications: Graduate of IT, Computer Science, Computer Engineering, or related courses (fresh graduates welcome). Basic knowledge...
- ...We are looking for a skilled IT Support Engineer to join our team and provide comprehensive technical support across hardware, software, and network systems. This role ensures smooth IT operations, user assistance, and reliable infrastructure for business continuity....
- ...Application Support Engineer – IBM AS/400 Administrator Location: Taguig, Uptown Bonifacio Tower 2 Experience Required: Minimum 5... ...successful candidate will be responsible for troubleshooting complex technical issues, monitoring system performance, ensuring system...
- ...Role Description: IT & CS Support Officer We're looking for a dedicated IT and Customer Support Officer to join our team at MyEats,... ...role in ensuring our technology operates smoothly by providing technical assistance, troubleshooting issues, and maintaining our systems...
- ...~ Provide technical assistance and support for incoming queries and issues related to hardware and software. ~ Troubleshoot technical problems and determine solutions. ~ Install and configure computer systems and applications. ~ Maintain and manage IT inventory...
- ...by being responsible in providing product installation and technical support services to clients at various levels, such as, but not limited... ...support (Level 3). • Graduate of Information Technology, Engineering, Graphic Arts and Printing Technology (GAPT) or any. • With...