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- ...three (3) years Workforce Management experience in a Supervisory capacity within the call center / customer service industry. Technical Skills Working knowledge of workforce management processes, concepts and principles (i.e. staffing projections, scheduling,...
- ...logistics, Pharma & healthcare, freight forwarding, military and project logistics, among many others. Job Summary This HR Supervisor roles ensures that HR policies, procedures, and programs are consistently and effectively administered across the organization. The...
- ...daily activities of a small to medium-sized, routine business or technical support, and/or production team and is accountable for the... ...ensure task completion, coordinates work activities with other supervisors. Solves problems based on practice and precedent. Decisions are...
- ...Recommended Skills Functional Knowledge Applies analytical and technical skills to perform a variety of activities Business Expertise: Has good understanding of how the team integrates with others Leadership: Has no supervisory responsibilities Problem Solving...
- ...The Call Center Supervisor/Coach leads a team of associates by monitoring and managing their daily activities and performance. The Coach... ...present information to clients, employees and management. Technical Ability to become proficient in a variety of call center applications...
- Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable...
- ob brief We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities...
- ...Microfinance Program (IMP) for financial services and the Sustainable Development Program (SDP) for social services. We are looking for 6 TECHNICAL SUPPORT (IT-FIELD ENGINEER) for the Infrastructure Information Communications Technology Department to be deployed at the...
- Be a part of a revolutionary change Sales and Marketing at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the digital, omni-channel...
- ...About the job Store Supervisor/ Assistant Supervisor - Quezon Iloilo City (ZQIC) Qualifications Candidate must possess Bachelor's/College Degree in any field. Required language(s): Filipino, English 5 Year(s) of working experience in Retail Industry. Required...
- • Ensure achievement of sales targets. • Promotes products in his/her designated territory. • Assists in the conduct of product demonstration and similar activities. • Establish a good relationship with the customers and key decision makers. • Conduct negotiations on...
Ritegroup Incorporated
Iloiloa month ago - ...operations. This role ensures that employees—from site workers to supervisors—receive relevant, timely, and effective learning experiences... ...needs across departments and project sites, including technical, safety, and leadership development. Design and deliver learning...
- ...Resolve issues including but not limited to personnel, business and technical issues and create an environment that fosters both employee development and organizational growth. Confers and advises supervisors on administrative policies and procedures, technical problems,...
- ...Record production data, document issues, and report them to supervisors. Common Industries Machine operators are employed in a wide... ...electronics, and construction. Required Skills and Qualifications Technical Aptitude: A strong understanding of mechanics and computer...
Infinity Outsourcing Services
Iloiloa month ago - ...customers with product or service inquiries, billing questions, technical issues, or complaints. Handle customer complaints, provide... ...topics. Escalate complex issues to the appropriate department or supervisor when necessary. Stay up to date with product knowledge,...
Metacom
Iloilo24 days ago - ...recuts/reassignments, ensure changes are encoded in iSMS Customer Master Data coordination with the Field Sales Force and Supervisor Regularly reviews customer master data to ensure data accuracy and completeness of customer records Ensure all customer...
- ...environments such as Revenue Cycle Management (RCM) or Accounts Receivable (AR). Key Responsibilities Supervise two call center supervisors managing both inbound and outbound teams. Guide and coach team members on best practices for resolving claims. Monitor and...
- .... Collect payments or delivery acknowledgments when required. Report any vehicle issues, accidents, or delivery delays to the supervisor. Observe traffic rules and safety regulations at all times. Provide courteous and professional service to all customers.
Simon Agribusiness Corporation
Iloilo1 day ago - ...quality metrics, and complete necessary paperwork. Teamwork: Collaborate with other team members, including maintenance staff and supervisors, to meet production goals. Required Skills & Qualifications Mechanical Aptitude: A strong understanding of machinery and the...
Infinity Outsourcing Services
Iloilo25 days ago - ...developers and project managers, to bring design concepts to fruition. Ensure that design solutions align with project timelines and technical requirements. Conduct thorough quality assurance checks on design deliverables to ensure accuracy and adherence to client...
- ...objective of improving performance Who are we looking for High School Graduate Must have at least 1 year customer service or technical support experience in a BPO setup supporting international customers Must have at least 6 months experience in a voice account...
- ...Troubleshoot and diagnose IT issues, identifying root causes and implementing solutions to minimize downtime and disruption. Technical and System Administration Execute day-to-day IT operations and infrastructure activities, ensuring reliability, availability, and...
- ...require high-quality service and great customer support. To deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our benchmark average of 1.8 weeks installation time for business clients....
- ..., and workshops. . Optimize training processes for efficiency. . Lead and manage the implementation of technologies and technical personnel required to develop, manage, and deliver training. . Support managers in developing their team members through career...
- .... Aims to bring about increased efficiency and expediency in all data management activities. Required skills + qualities (technical): Two (2) to Three (3) years of work experience in recruitment/head-hunting or sourcing preferably within the BPO/ITO industry....
- ...accurate data input for candidate information, and verify authenticity of required documents. Required Skills & Qualities: Technical: 2-3 years of recruitment/sourcing experience (preferably in BPO/ITO), general knowledge of recruitment and HR principles, and...
- ...Conducts process improvement plan and quality communication with the client handled, operations and training management. Technical: Designs and implements reports to establish patterns and trends of quality issues as they may arise. Able to provide quantifiable...
- ...and accurate assistance to customers. Responsibilities Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Identifying and assessing customers&apos needs to achieve satisfaction Build sustainable relationships and...
- ...Responsibilities Coordinates and communicates effectively with business partners to ensure smooth collaboration. Facilitates and processes technical and legal documents related to property development. Applies basic knowledge of legal and technical documentation to support...
- ...continually enrich our knowledge base with the latest troubleshooting insights and solutions. Completing bug fixes and resolve technical and operational issues. Stay updated on emerging technologies and industry best practices. Manage your time while working across...
