Technical helpdesk jobs in Metro Manila

Job Responsibilities: ● Follow standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer satisfaction. ● Perform basic troubleshooting when necessary. Qualifications...

∙ Minimum 3 years’ experience specializing in managing Technical Support or equivalent. ∙ Minimum 5 years’ experience with Hardware/Software troubleshooting especially on Microsoft Products ∙ Candidate shall have deeper understanding on Desktop Engineering, tools, and... 

 ...our partner establishments Mental Wellness Programs HMO, life insurance, leave conversion, and many more! Your Role as Technical Helpdesk Analyst Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to... 

 ...development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals As a Technical Support Helpdesk Representative, you will be responsible for providing technical assistance and support to customers who are experiencing... 

 ...possibilities! What is your mission? You will provide the best service to our partner client by performing these tasks: Provide technical support to internal and external users. Utilize Google Suite for communication and collaboration. Manage tickets and issues... 

 ...team members to improve specialization and speed. Handle client complaints, resolving issues and coordinating with other departments as needed. Evaluate and update operation techniques for effectiveness. Generate reports on helpdesk activities as required.... 

 ...possibilities! What is your mission? You will provide the best service to our partner client by performing these tasks: Provide technical support to users via chat channels. Utilize chat platforms to troubleshoot and resolve issues. Assist users with software... 

 ...the end users. Qualifications: - A graduate of IT or any related field - At least 6 months experience as an IT Servicedesk or Technical Support Representative is required - Good in verbal and written communication skills - Experience in ticketing system/s (i.e... 

• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. • Answers simple to complex questions about installation, operation, configuration...

 ...Accenture in the Philippines is currently looking for talented individuals for our API Technical Helpdesk | Developer Analyst .   About Us: Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy,... 

 ...listed below are representative of the knowledge, skill, and/or ability required to perform this position successfully. ■ Strong technical purchasing expertise and understanding within a captive distributor, system integration tier supplier, and robot original... 

Technical Associate (1) ➢ Candidate must possess at least vocational diploma/short course certificate or equivalent ➢ Computer literate, knows how to read electrical plan ➢ Systematic, organized and can handle work pressure with minimal supervision ➢ with at least 1... 

 ...in the relevant engineering discipline or similar. Additional certification or license may be required. Experience in a similar technical role is recommended. Experience working as part of a team. Excellent attention to detail and problem-solving skills. Ability to... 

• Perform end-to-end sourcing and recruitment for junior to supervisory hiring • Manage multiple requisitions across various lines of businesses in technology • Participate in inclusion and diversity recruiting events and activities • Partner closely with recruiting,...

JOB REQUIREMENTS: Bachelor’s Degree preferably major in IT, Computer Science or Communications Proven working experience in technical writing. Understands and possesses expertise in ×509 certification, trusted CA PKI, and surrounding technologies and protocols. Extensive... 

-Technical Support 1 is generally assigned for the upkeep of the company's asset deployed in different areas across the country via on-site and remote implementations. -The Technical Support 1 shall be analytical and sufficiently trained in every aspect of the job. -... 

A Technical Support Engineer monitors and maintains the computer systems and networks of an organization. You will be installing and configuring...  ...) · Escalates problem that requires immediate attention of helpdesk, team leader or appropriate authorities. · Performs other... 

 ...a high level of customer service to the users which also includes executive support. Desirable Skills: Tier 2 technical escalation point for the Helpdesk Team for issues that cannot be resolved via phone or remote access Perform installations, maintenance and repair... 

 ...Job Opening IT Helpdesk Job Industry Outsourcing/Offshoring Job Type Full-Time Experience Level Associate...  ...Collaborate closely with end-users to deliver prompt and reliable technical support for hardware, software, and network-related problems...