...POC for any issues or request
Act as a subject matter expert for IT systems, applications, and tools.
Provide expert-level technical support and troubleshooting for complex IT issues across hardware, software, and network systems.
Analyze, diagnose, and resolve...
...against in their day to day roles.
Job Description
The IT Helpdesk Technician role is an integral part of the Operations team.... ...printing systems and network systems
Advanced diagnosis skills of technical issues related of end-user hardware & software and network...
...culture. A++ company morale score.
We are on the lookout for Helpdesk Coordinators to help oversee our global team of system... ...upon us to deliver exceptional customer service and world class technical support.
We're looking for Helpdesk Coordinators to drive the...
...with a passion for managing and training a future team of IT Helpdesk professionals in Level 1, 2, and 3 Do you have experience establishing... ...and procedures to ensure timely and effective resolution of technical issues.
Oversee the handling of IT support tickets,...
...troubleshooting on client's workstations.
Provide first-level technical support and preliminary investigation for customer issues and... ...(internet connection, VPN, company system, etc.)
Provide helpdesk support and resolve problems to the end user's satisfaction....
We are seeking an experienced Technical Support Specialist to join our team and provide exceptional technical support to clinical facilities... ...through various communication channels, such as phone, text, helpdesk, and email. In addition, the Technical Support Specialist will...
...troubleshooting on client's workstations.
Provide first-level technical support and preliminary investigation for customer issues and... ..., and phone.
Manage and track customer issues.
Provide helpdesk support and resolve problems to the end user's satisfaction....
...telephone to help set up systems or resolve issues.
Troubleshoot technical issues to resolution and/or escalate to L2 support as required.
Log all incidents and service requests in the designated Helpdesk Ticketing system.
Manage Helpdesk tickets, planning and...
...Job Description: The position is responsible for overseeing the instructions pillar of the business group's (Thermal Power Plants) Technical Academy which mainly functions for the implementation of technical training and development programs for Operations and...
...customers by researching, diagnosing, troubleshooting issues, resolving incidents and providing support for software bugs and other technical problems (including the API) for the MyPass platform. This role is customer-facing and requires excellent verbal and written...
....
Learn more on our company website at follow our pages on LinkedIn, Twitter, Facebook and Instagram.
We are looking for a Technical Support Engineer to take part in the daily operations of our communications platform.
You will be part of the Customer Support...
Job Summary:
Your employment duties will consist of those of a Technical Specialist I as required by the Company and listed below. This list is not to be taken as fixed or exhaustive, however, and you will be expected to perform any reasonable employment task given by...
...KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
At least college level
Require 2 or more years of relevant work experience
With Technical experience (Software)
Experience working in customer service (BPO Industry)
Proficient in Office 365 - Microsoft Word, Excel,...
...Engineer, with a preference for candidates who have specifically worked in onboarding teams.
Demonstrated success in providing technical support and guidance to customers during onboarding processes.
Excellent written and verbal communication skills in English....
...We are seeking an enthusiastic Full Stack Tech Lead to join our IT Team. You will contribute to the development of product technical design and facilitate the search for solutions. Lead and mentor a team of developers, providing technical guidance and fostering a culture...
...industry. Are you ready to hop on this exciting ride with us and help us achieve our mission
Job Description
As a member of our Technical Documentation Team, you will be responsible for creating professional technical documentation for a wide range of consumer goods,...
...Job Summary  The Call Center Agent- Technical answers / follow up on inbound calls, chats, and emails from customers to provide a high level of service, ensure customers understand product features and benefits and also provide accurate product and service information...
...Providing cutting-edge service in a friendly, confident and knowledgeable manner
What are we looking for?
With at least 1 year Technical/Healthcare Experience
Excellent Communication Skills
Willing to work on Site
Why pick us?
Competitive Salary
Exciting...
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose...
Responsibilities
Serves as point of contact for clients with queries about our product.
Continuously prospects to develop new clients, which includes expanding existing relationships and products of assigned accounts.
Negotiate and close deals.
Collaborate ...
...enterprise and solutions
~ Ability to forge strong, long-lasting relationships with identified clients and contact persons.
~ Solid technical background with understanding and or hands -on experience in the technical aspect of the company's products and services.
~ With...
...As a Technical Lead, you will be responsible for leading and implementing technical decisions and efforts of a software engineering team, overseeing and performing the development of high-quality software products, and enhancing our existing software platforms alone or...
...and accurate information to customers while maintaining effective communications during conversations by adjusting to the pace and technical level of the customer
Recognize and adjust support approach to accommodate all levels of customer's experience
Communicate...
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose...
Who are we looking for?
At least 1 year Technical / Healthcare Experience
Good to Excellent communication skills
Amenable to Work Onsite
What awaits you!
Competitive Salary
Monthly Incentives, HMO and Allowance
Career Advancement Opportunities
Comprehensive Healthcare...
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Technical Support Representative working onsite in Cebu, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose...
...scheduling of IT support tasks, ensuring timely resolution of technical issues reported by users across various departments. The ideal... ...ticketing system
Responsible for the viewing, checking and triage helpdesk tickets
Triage and Assign requests to appropriate...
...deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our... ...business applications, like HubSpot (CRM/Sales), Zendesk (Helpdesk), HelpScout (Helpdesk), Podio, AirTable, Xero (Accounting) – particularly...
...deliver the best customer experience, RISE works exclusively with technical services company Pathfinders, through which we maintain our... ...business applications, like HubSpot (CRM/Sales), Zendesk (Helpdesk), HelpScout (Helpdesk), Podio, AirTable, Xero (Accounting) – particularly...
...Manager to deliver Rockstar results to our clients.
An internal Helpdesk to provide support and assistance on your tasks
A Heart... ...of people
In-depth knowledge of performance metrics
Technical know-how and a willingness to adapt to different kinds of situations...