IT helpdesk technician jobs

Job Responsibilities: ● Follow standard operations and procedures. ● Recognize and escalate priority problems in accordance with Client standards. ● Ensure one call resolution prioritizing customer satisfaction. ● Perform basic troubleshooting when necessary. Qualifications...

 ...solution based on the issue and details provided by customers. Helpdesk Support Qualifications: 1, Education: A bachelor's degree in...  ...technical issues. 6. Teamwork: Collaboration with other IT professionals and departments. 7. Time Management: Efficiently... 

∙ Minimum 3 years’ experience specializing in managing Technical Support or equivalent. ∙ Minimum 5 years’ experience with Hardware/Software troubleshooting especially on Microsoft Products ∙ Candidate shall have deeper understanding on Desktop Engineering, tools, and...

Provide technical support and assistance to computer users. His responsibilities include troubleshooting, diagnosing, and resolving software, hardware, and network problems users encounter. - Support and assist computer users - Maintaining system backups - Supports configuring...

Computer Repair Technician A Computer Repair Technician, aka PC Repair Technician, evaluates, detects, and troubleshoots different types of...  ...software and upgrades. Technicians would also have to repair IT peripherals and equipment, such as printers, mobile devices,... 

• Responsible for providing the first line of telephone, chat, e-mail, self-service/web portal help desk support of hardware, systems, sub-systems and/or applications and infrastructure for users. • Answers simple to complex questions about installation, operation, configuration...

LAPTAP ENTERPRISES Is currently looking for: SALES TECHNICIAN RESPONSIBILITIES 1. Serve customers by helping them select units 2. Drive sales through engagement of customers, suggestive selling 3. Greet and receives customer questions 4. Direct customers by... 

 ...different channel available - Perform first contact resolution for specific request or incident if applicable - Log & monitor status of IT Infrastructure related Requests and Incident in the ticket system via Ticketing System - Initial assessment of service requests and... 

IT Park, Cebu City Area Only Office Full Time-Based Job Please note: Not a Work from Home Set up, Not a Hybrid Set up Hours...  ...-Fridays We are URGENTLY looking for: Level 1, 2 & 3 Helpdesk & IT Support Salary Range: Level 1_Php30,000-40,000 Level... 

The IT Support Technician will report to the President and CEO, VP for Operations, CIMS Supervisor and General Manager. Duties and Responsibilities - Understands and assists network infrastructure maintenance. Troubleshoots and resolves network connectivity issues... 

 ...We are looking for a competent IT Helpdesk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.   An excellent IT Helpdesk Technician must have a good technical... 

 ...The IT Helpdesk Technician is responsible for providing technical support and assistance to end-users within the organization. This role involves diagnosing, troubleshooting, and resolving IT-related issues, as well as ensuring the proper functioning of hardware, software... 

 ...excellence, integrity, innovation, and a servant's heart. As a Support Technician, you will be responsible for supporting inbound tickets and...  ...High School Diploma or equivalent. • Professional IT Certifications, such as Microsoft MCP/MCSA, Cisco CCNA, or CompTIA... 

 ...professionals. The Client It is a multi-cloud application services and...  ...on-site appointments for our skilled technicians. • Utilizing tools such as Google Maps...  ...aspects of the role. Level 1 IT Helpdesk Technician Joining the company IT as a... 

 ...JOB DESCRIPTION: Act as POC for any issues or request Act as a subject matter expert for IT systems, applications, and tools. Provide expert-level technical support and troubleshooting for complex IT issues across hardware, software, and network systems. Analyze... 

 ...We're adding IT Helpdesk Technicians ( Service Desk Specialist) in our growing IT team in Carenet Philippines! If you possess a minimum of 3 years of experience in Service Desk management, particularly with Microsoft and/or Mac OS, and have the ambition to excel in a... 

 ...The Information Management Group is looking to employ an IT Support/Helpdesk. Overview of the Position The IT Support/Helpdesk monitors...  ..., or relevant field Proven experience as a help desk technician or other customer support role Tech-savvy with working knowledge... 

 ...customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a...  ...experience firsthand our dedication to supporting People First. IT Helpdesk So what does an IT Helpdesk really do? Think of yourself as...