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- ...within defined OLA timelines with complete details Provide regular status updates based on incident priority Follow approved support procedures, runbooks, and escalation processes Maintain and update knowledge base articles and troubleshooting guides Requirements...
- ...Job Description: Provide Level 1 field support and Remote support for servers (SR650 V3). Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs. Maintain documentation and ensure proper part return per Lenovo standards. Basic hardware...
- ...provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs...
- ...distributed professional teams, software product quality assessment, and «all-things-digital» solutions, is looking for a Technical Support Engineer to join our dynamic team. Working hours: 9:00 - 18:00 in UK time zone OR 9:00 - 18:00 in US EAST time zone...
- ...close experience for agents, brokers, and their consumers. We’ve seen a lot of change over the past 30 years—but we’ve been here to support real estate from day one. With the diverse landscape of the real estate industry, we want diverse talent! We want to...
- ...Documenting software bugs and solutions. Assisting in the integration of software with other systems. Providing general support and performing other duties as assigned. Requirements Qualifications: Strong understanding of various software applications...
- ...The Application Support Analyst is a hybrid of techie-lover, problem-solver, business-thinker, and customer advocate. This position focuses on customer needs through question/problem diagnoses, issue resolution and communication of technical solutions, all while delivering...
- ...security of a large multinational (and yet none of the downside) About the Role (your why) We are seeking an experienced Lead Support Analyst to drive high-quality application support delivery for a complex, enterprise-scale environment supporting over 200 applications...
35000 Php
...looking for those interested in pursuing this dream with us and joining an ever-developing journey. THE ROLE As a Travel Support Agent , you will play a key role in delivering a seamless customer experience before the start of the trip while supporting complex...- ...to make life better for our employees, customers, partners, and communities. The Impact You'll Have As an Inside Sales Support Representative (ISR) , you will partner with some of Softchoice's largest and most diverse enterprise and strategic customers. You...
- ...solutions across diverse therapeutic areas, ensuring the success of every study we manage. The role We are looking for a Project Support Associate (PSA) to join our growing team in the Philippines. As a PSA at Southern Star, you’ll work in an exciting and fast-paced...Remote job
- ...with OPERATIONAL EXCELLENCE At the heart of great partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE As a Technical Support Specialist, you will be responsible for handling customer support requests and resolving technical issues regarding the clients...
- ...This is more than a job. It’s a journey on which you rise. YOUR ROLE To manage and coordinate end-to-end customer operational support for Air and Ocean shipments (International, Domestic, Local Transport, Customs, Shipping), ensuring accurate execution, timely...
- ...Role Purpose The ERP Support Analyst is responsible for the effective support and ongoing operation of BG&E’s Enterprise Resource Planning (ERP) environment, with a primary focus on Microsoft Dynamics 365. The role operates within BG&E and, in the near future, SYSTRA...
- ...and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. In this role, you will take on a key responsibility in you will...
- ...About the role We are looking for an Operations Support Associate to be the execution layer of the operations team. This role handles the hands on work of transaction monitoring, merchant integration support, and reconciliation, under the direction of the Operations...
- ...Customer Support Specialist | Full-Time | Remote Apply here: About the Role We are looking for a Customer Support Specialist to manage the creation, tracking, and resolution of customer tasks within our records retrieval platform. This role is the primary point...Remote job
- ...This is a remote position. Rockstar is hiring a full-time Billing & Compliance Support Virtual Assistant on behalf of a pediatric therapy practice offering PT, OT, and SLP services. Billing is the biggest pain point this role exists to solve. The practice's EMR...
- ...gift cards and prepaid products in over 70 markets. Our culture is built on respect, ownership, and collaboration. We move fast, support each other, and celebrate wins together. If you’re looking to grow your career and make a real impact in a global team, Coda is...
- ...graveyard shifts, and a hybrid work setup based in the Mall of Asia Business Complex. ~5+ years of hands-on experience in managing and supporting Mac OS X versions 11 – 15.7 ~ Must be knowledgeable with current Apple hardware (iMacs, Mac Pro, Mac Mini, MacBook, MacBook Pro,...
- ...Assessment Support Administrator Internal Job Title: Assessment Support Officer Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply. Work schedule: Monday to Friday, 3PM...
- ...Duotech in Singapore, and International Connect Services and Centerfield Business Solutions in Malaysia. Our Philippines Team We support trading and investment companies in the financial technology sector. Our team continues to grow as we handle global accounts and...
- ...If you want to advance the world of fintech, we’d like to ask you: Are you FIS? About the role Provide day-to-day technical support and troubleshooting for end users in a fast-paced service desk environment supporting hardware, software, and access-related needs...
- ...About the position: As a Project Support Engineer, you will provide Level 1 and Level 2 Support to existing clients, serve as a primary contact to identify, troubleshoot and to provide resolutions to the reported issues. Your job is to work closely with R&D Team by...
- ...presence in the healthcare sector, we are building a talent pool for upcoming Durable Medical Equipment (DME) / Healthcare Back Office Support operations serving U.S. healthcare providers. We are looking for detail-oriented DME / Healthcare Back Office Specialists to...
- ...The Customer Service Support position resides within the Sales Operations organization and interacts directly with Inside Sales, Program Managers, authorized suppliers, and customers. This role is customer facing and is an essential role to our partnership with our customers...
- ...expert in delivering exceptional solutions that solve our customers’ biggest challenges. What will you be doing? The Technical Support Analyst role puts you in a high - exposure support position assist ing our enterprise customers and resolv ing technical issues...
- ...PURPOSE: Lead IT Support Team (Singapore) to ensure the effective and efficient delivery of information technology across and ensure that service levels are achieved. Responsible for ensuring the team are meeting and exceeding customer expectations regarding performance...
30000 - 40000 Php
...per month Working Hours: Australian Hours About the Role We're looking for a highly organised, commercially minded Sales Support & CRM Coordinator to help our sales team operate at peak performance. This role is designed to free up our salespeople to focus...1700 - 2200 $
...Tech Support/ Client Service Specialist Compensation: $1,700 - $2,200 USD/month Location: Remote, Philippines Employment Type: Full-Time Independent Contractor Schedule: Aligned with the client's existing team and required timezone coverage (11am - 7....