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- ...The Project Support Officer will be tasked with actively supporting the delivery of Change, Delivery and Process (CDP) Portfolio to ensure the team can meet deadlines, deliver and report on projects. Reporting to the Portfolio Services Manager, you will be an integral...
- ...within defined OLA timelines with complete details Provide regular status updates based on incident priority Follow approved support procedures, runbooks, and escalation processes Maintain and update knowledge base articles and troubleshooting guides Requirements...
- ...Position Overview: We are seeking a Security Engineer to join our Security Engineering Support team. This role supports the operation, tuning, and troubleshooting of our security platforms and provides escalation support to the Security Operations Center (SOC). The...
- ...leadership backs our techs, our culture values curiosity, and our clients are genuinely great to work with. This isn’t just another support role. It’s a chance to: ~Work across desktop, servers, firewalls, cloud infra, and cool AI tools ~Train like a beast - 10 paid...
- ...Job Description: Provide Level 1 field support and Remote support for servers (SR650 V3). Ensure proper installation, replacement, and handling of approved Lenovo FRUs/CRUs. Maintain documentation and ensure proper part return per Lenovo standards. Basic hardware...
- ...issues. Maintain system uptime and configuration integrity. Enable efficient use of Freshservice features across IT teams. Support business operations through proactive maintenance and guidance. Scope of Services Incident Management & Issue Resolution...
35000 Php
...Position: Sales Support Salary: PHP35,000/month Work Schedule: Early Shift NZ Time: 8:00 AM – 5:00 PM PH Time: 4:00 AM – 1:00 PM (Shifts to 3:00 AM during Daylight Savings) Mid Shift NZ Time: 10:00 AM – 7:00 PM PH Time: 6:00 AM – 3:00 PM (Shifts...- ...Job description: Provide first and second-level support for server, network, and system incidents. Monitor infrastructure components and respond to alerts and status changes. Assist in system backups, patch verification, and restore operations. Troubleshoot...
- ...Senior Support Technician Let’s be honest. If you’ve ever had to explain to your family why you’re eating dinner at 8am or why your “lunch break” is actually 2am, this one’s for you. This role is different. This is a day shift role aligned to Australian business...
- ...warranty registrations and rebate documentation Manage administrative tasks and documentation Maintain accurate digital records Support office managers with daily operations Assist with customer service tasks when needed Help with basic social media content and...
- ...Key Responsibilities Build-out, support, and troubleshoot VoIP systems for a growing customer base Configure extensions, DIDs, and call routing rules Provision, configure, and troubleshoot IP phones (Yealink) Provide basic support for Asterisk-based PBX systems...
- ...The Security Operations Support Analyst provides Tier 1 support for the organization, with a primary focus on proactive security monitoring and a secondary focus on end-user technical support. This hybrid role works closely with the IT team to monitor security alerts,...
- ...As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner. You’ll work with different systems, software, hardware and follow standard procedures to escalate unresolved issues...
- ...provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs...
- ...Job Description: Business Process Support: Assist in analyzing and optimizing business processes to ensure they align with the client’s objectives and systems. Requirements Gathering: Work closely with business stakeholders to understand their needs and translate...
- ...writing especially documenting process flow diagrams, business requirements documents, problems and solutions for customers and other support personnel, creating user’s manual Benefits Allowances Health Insurance, Hospitalization Insurance...
- ...distributed professional teams, software product quality assessment, and «all-things-digital» solutions, is looking for a Technical Support Engineer to join our dynamic team. Working hours: 9:00 - 18:00 in UK time zone OR 9:00 - 18:00 in US EAST time zone...
- ...close experience for agents, brokers, and their consumers. We’ve seen a lot of change over the past 30 years—but we’ve been here to support real estate from day one. With the diverse landscape of the real estate industry, we want diverse talent! We want to...
- ...What is your mission? We are looking for a highly skilled Business Central Support Specialist to provide technical and functional support for Microsoft Dynamics 365 Business Central while ensuring system integrity, transaction accuracy, and operational continuity....
- ...maintenance of IT equipment including hardware inspection, software updates, and internal cleaning of computers and data racks. Support branch device deployment activities including setup, configuration, asset tagging, and verification of device readiness. Perform...
- ...Job description: Provide onsite and remote support for desktops, laptops, printers, and standard peripherals. Troubleshoot and resolve hardware, software, and connectivity issues. Perform system reimaging, virus removal, and patch updates. Assist in...
- ...Documenting software bugs and solutions. Assisting in the integration of software with other systems. Providing general support and performing other duties as assigned. Requirements Qualifications: Strong understanding of various software applications...
- ...platform that works for all short-term rental businesses regardless of their size. Extenteam is on a mission to streamline and support vacation rental businesses by providing top-notch solutions, including guest communication and property management support. We generate...
- ...one another, Humility, Make work personal Our Mission : To create conditions within which people can thrive! As a Technical Support Representative, you will address customer needs and concerns with empathy, resolving issues related to troubleshooting, system functions...
- ...Job Summary: To be able to provide after-sales technical support to API Developer Portal/Marketplace products and handle issues or inquiries raised by corporate API clients/consumers. Job Description: 1. Receive API product-related issues and inquiries from API Consumers...
- ...Keep portfolios precise and reporting on point. We're looking for a detail-driven Investments Support Officer who thrives on maintaining accurate client portfolio data, preparing reliable quarterly reporting, and keeping investment operations running smoothly. If you...
6000 - 7200 $ per year
...Job Summary: Join our team as a Technical Support Representative, providing exceptional remote support. You'll review and update support tickets, troubleshoot issues, and ensure prompt resolutions while documenting processes. Ideal candidates have technical support experience...- ...self and dependent from Day 1 ; Also contribute to society through our WNS Cares Foundation , where you have the opportunity to support meaningful initiatives and make an impact in the community. Job Description · Manage daily operations to ensure customer...
35000 - 50000 Php
...performance, fast-paced environment where uptime, accountability, and customer experience matter. We are building a world-class Cebu support team and are looking for driven, technical, and customer-focused engineers who want real ownership and real growth. THIS IS AN...- ...smartwatch product. You will respond to inquiries, troubleshoot issues, provide guidance, and ensure our customers feel valued and supported throughout their journey. You will also have the opportunity to contribute to product and service improvements by sharing insights...