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- Manage large amounts of incoming calls, chats, and emails Generate sales leads Identify and assess customers’ needs to achieve satisfaction Built sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate...
- ...-established BPO company that is well-committed in providing business outsourcing needs to its clients Position: SaaS Technical Support Specialist Company Industry: IT Company Work Location: MOA Pasay City Work Schedule: Night Shift (1x-2x a month RTO) Salary...
- ...JOB DESCRIPTION The Email Support Representative will resolve customer concerns through clear, complete, and professional email correspondence. The successful candidate should be organized, capable in the relevant field, and able to work professionally with the assigned...
- ...We’re looking for an experienced Tier 3 Technical Support professional with strong SaaS and eCommerce background to support our B2B clients. Responsibilities: Handle Tier 3 technical support and complex issue resolution Support eCommerce platforms (Amazon, Shopify...
- ...systems and CRM tools. (Preferred but not required) ~ Amenable to working onsite at Double Dragon, Pasay. ~ Shifting schedules to support 24/7 customer operations. ~5 months project-based ~ Availability to work evenings, weekends, and holidays as needed. Fixed...
- ...JOB DESCRIPTION The Technical Support Representative will troubleshoot customer hardware, software, connectivity, account, or device issues through guided support. The successful candidate should be organized, capable in the relevant field, and able to work professionally...
- ...JOB DESCRIPTION The Customer Support Representative will manage customer support cases that require investigation, follow-up, and coordinated resolution. The successful candidate should be organized, capable in the relevant field, and able to work professionally with...
- ...Technical Support Representative We are looking for a talented Technical Support Representative to join the client's team and provide exceptional customer service to their clients and partners. In this role, you will support clients by troubleshooting a wide range...
- ...Job Overview Our client is seeking a Technical Support Representative to deliver high-quality technical assistance for a cloud-based software platform. This role serves as the first point of contact for customers, providing timely troubleshooting, product guidance...
18000 - 37000 Php
...WELCOME! ~20% Night Differential ~ Paid Training & Incentives ~ HMO & Government Benefits ~13th Month Pay ~ Vacation Leave / Personal Time Off PAID ~ Anniversary Bonus ~ Annual Performance Increase ~ WORK ONSITE with a professional & supportive team...- ...ideal for a seasoned leader with deep expertise in Technical Support and Operations , and a passion for delivering operational excellence... ...Stakeholder Management Act as the senior-most executive and represent the site’s operations, aligning local execution with global...
- ...Description Provide excellent customer service and support via various communication channels. Assist customers in troubleshooting and resolving issues with products and services. Maintain accurate records of customer interactions and feedback. Collaborate...
- ...Customer Service Representative | WFH, Hybrid, and Onsite | Voice & Non-Voice Accounts To apply, please submit the following: • Full... ...Roles: • Voice Accounts • Non-Voice Accounts (Chat and Email Support) Key Responsibilities: • Respond to customer inquiries...
- ...Requirements Educational Qualifications: High School diploma or equivalent. Experience Level: 0–2 years of experience in customer support. Skills and Competencies: Strong communication and interpersonal skills. Responsibilities and Duties: Ability to handle...
- ...JOB DESCRIPTION The Chat Support Representative will provide fast and accurate customer support through live chat and messaging channels. The successful candidate should be organized, capable in the relevant field, and able to work professionally with the assigned team...
- ...technical concepts related to the product. Qualities and Traits: Proactive attitude and willingness to learn. Responsibilities and Duties: Able to work collaboratively in a team environment. Working Conditions: Office-based with some remote support as needed....
- ...Support sales team by providing technical assistance and product knowledge. Address client technical queries and ensure solutions align with their needs. Collaborate with the R&D team to relay feedback and improve product offerings. Maintain an in-depth understanding...
- ...maintaining high standards of quality and productivity. This role supports and develops teams to ensure that they meet and exceed... ...Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully...
- ...Processes requests for quotations and other business transactions and prioritize necessities. Provides administrative support on marketing related tasks to optimize marketing activities including system maintenance on Open Bravo. Assist in acquisition, analysis and...
- ...Description Provide technical support to the sales team and assist in achieving sales targets. Collaborate with clients to understand their needs and tailor solutions accordingly. Conduct product demonstrations and presentations to potential clients. Assist...
- ...Customer Service Representative | WFH, Hybrid & Onsite | Voice & Non-Voice We're expanding our team and looking for enthusiastic individuals... ...Onsite Voice Accounts Non-Voice Accounts (Chat & Email Support) Key Responsibilities Respond to customer inquiries and...
- ...Customer Service Representative Job Summary We are seeking a professional and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for assisting customers, resolving inquiries and complaints, and providing exceptional...
- ...Role Overview: We are seeking a motivated Customer Service Representative to serve as the primary point of contact for our customers. In... ...Requirements: Previous customer service, call center, or support experience preferred but not required. Strong verbal and written...
- ...Company profile: A leading IT/BPO provider that specializes in finance and accounting, healthcare support, and customer experience services, enabling international clients to streamline operations and enhance business performance. Position: Technical Support Agent...
- ...by-step solutions. Ensures customer concerns are handled efficiently and professionally. Key Responsibilities: Handle technical support calls. Troubleshoot basic technical issues. Guide customers through solutions and procedures. Document technical concerns...
- ...Learn About New Products and Services • Develop Customer Service Solutions • Bachelor’s Degree • Proven experience as Chat support or similar role • Customer service • Computer literacy • Problem-solving skills • Organization skills • Good attitude...
- ...Provide first-level technical support for hardware, software, network, and system issues (in-person, phone, or remote). Install, configure, and maintain computers, printers, operating systems, and software applications. Diagnose and resolve problems related to desktops...
15000 - 40000 Php
...professional, we may have an opportunity that matches your skills and career goals. Key Responsibilities Voice / Customer Support Roles Handle inbound and outbound customer inquiries professionally. Provide accurate information regarding products, services...- ...harmoniously. With years of proven history in the industry, they are well-known as a top outsourcing company. Position: Spanish Customer Support Company Industry: BPO Company Work Location: Ortigas, Pasig City Salary: Php 50,000 – Php 70,000 Work Schedule:...
- ...consulting Company. They provide multinational outsource service to companies in over 40 countries. Position: Spanish Customer Support Representative Industry: IT Consulting Company Location: Pasay Salary: Php 86,000 Work Schedule: Shifting JOB REQUIREMENTS...