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- ...Job Title: On-site Desktop Support Lead Job Purpose: To deliver high quality services to the users. This service will include all front-line computing across desktop and laptop installations. To manage the Desktop Support team and expand the delivery capabilities...
15000 - 25000 Php
...We are hiring experienced Customer Support Representatives to provide high-quality customer assistance, resolve concerns efficiently, and ensure a positive customer experience. Qualifications At least High School Graduate (Old Curriculum), Senior High School...35000 - 40000 Php
...WE'RE HIRING: Tech Support Representative Company: Concentrix Site: Bridgetown Salary: Up to ₱35,000 Schedule: Shifting Qualifications: At least Senior High School Graduate Minimum 1 year BPO experience in a Tech or Telco Account Good communication...- ...Description Assist customers with technical support issues related to products and services. Provide after-sales service to ensure customer satisfaction. Install and configure CCTV systems for clients. Collaborate with team members to resolve customer inquiries...
- ...The Account Care Agent provides high-quality voice and digital support for customers with account, billing, payment, subscription, cancellation or renewal, access, and service-related concerns. The agent investigates the full account context, identifies the underlying...
- ...of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate. Provide flexible support for team members and other teams. Demonstrate a positive and flexible approach to changing business priorities. Develop a...
- ...Effectively communicate with players to understand their needs and demands. Answer customer support tickets, emails, user reviews, chats, and/or comments in a professional, respectful and timely manner. ~ Maintain, moderate, and provide customer support in all...
- ...Provide Tier 2/3 support for VoIP, SIP, WebRTC , and other UCaaS-related issues. Troubleshoot network-related problems affecting call quality (jitter, latency, packet loss, etc.). Use tools like Wireshark for deep-dive packet analysis and RCA. Monitor service...
- Handle a range of queries, effectively communicate solutions, and document issues and resolutions for future reference. They are adept at working with various technologies and software, often required to remotely access user systems to identify the root cause of problems...
10000 - 25000 Php
...Job Description We are seeking Chat Support Representatives to provide timely and accurate assistance through live chat. The role requires strong written communication skills and the ability to resolve customer concerns efficiently. Qualifications At least High...15000 - 25000 Php
We are looking for a Technical Support Representative to assist customers with troubleshooting hardware, software, and connectivity concerns. The ideal candidate is customer-focused, analytical, and committed to delivering excellent technical support. Qualifications...- ...Provide technical support and troubleshooting for issues related to VoIP, SIP, WebRTC, and cloud communications platforms. Analyze and resolve complex network-related problems affecting voice and video communication quality (e.g., jitter, latency, packet loss). Monitor...
- ...Technical Support Representative We are looking for a talented Technical Support Representative to join the client's team and provide exceptional customer service to their clients and partners. In this role, you will support clients by troubleshooting a wide range...
- ...Role: Technical Support Representative (TSR) Description Provide first-line technical support to customers via phone, email, and chat. Answer inbound calls from customers regarding consumer electronics Provide troubleshooting and technical support for sound...
- ...COMPANY PROFILE: BPO company that provide an end-to-end BPO services to client globally. Position: Technical Support Representative Company Industry: BPO Work Location: Clark Pampanga Work Schedule: Shifting schedule Salary: Php 30,000 - 40,000 Work Set...
- ...Description Provide timely and effective technical support to customers via phone, email, and chat. Diagnose and troubleshoot software and hardware issues to ensure customer satisfaction. Document all interactions and resolutions in the support ticketing system...
- .... Assist in the development of technical proposal documents and solution specifications. Requirements Job Title: Technical Support Specialist Job Function: Pre-Sales Technical Support Responsibilities and Duties: Strong understanding of technical products...
- ...want to apply your technical knowledge in a customer-facing role, this opportunity is for you. What will you do? Provide technical support by diagnosing customer inquiries related to product specifications, applications, and system integration Assist customers with...
- ...IT infrastructure, ensuring the smooth operation of computer systems, networks, and software applications. They provide technical support to employees, troubleshoot IT-related issues, and assist in implementing new technologies to enhance business operations. Key...
- ...Respond to customer inquiries via email, chat, and other support channels. Troubleshoot and resolve issues related to account access, transactions, and platform functionality. Escalate complex cases to specialized teams while ensuring timely follow-up. Maintain...
- ...Position Title Technical Support Representative Job Level - Tier L1 Position Summary As a Tier 1 Technical Support Representative, you will be the first point of contact for customers seeking technical assistance. The role involves addressing basic technical...
- ...The Helpdesk is responsible for providing assistance and support to employees or clients who are experiencing issues with the services. This role ensures inquiries and concerns are addressed promptly, courteously, and effectively. RESPONSIBILITIES: Respond to help...
- ...Customer Service Representative (CSR) – Join Endless Motion Marketing and Consultancy At Endless Motion Marketing and Consultancy, we... ...Philippines-based digital marketing and consultancy firm, we support global online businesses with services spanning digital marketing...
- ...Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to calls, emails, and chat inquiries in a timely manner. Document all interactions and troubleshooting steps taken to assist users...
- ...systems and CRM tools. (Preferred but not required) Amenable to working onsite at Double Dragon, Pasay. Shifting schedules to support 24/7 customer operations. Availability to work evenings, weekends, and holidays as needed. Package: 20,000 Job Type: Fixed...
- ...We are looking for a reliable and skilled IT Staff to support our daily technical operations. The candidate will be responsible for installing, maintaining, and troubleshooting computer systems, networks, and security equipment such as CCTV. Key Responsibilities:...
- ...issues. Resolve customer complaints efficiently and effectively, ensuring customer satisfaction. Assist in pre-sale technical support by providing product information and answering technical questions. Maintain customer records and follow up on support requests...
- ...Responsibilities Provide technical support to customers during pre-sale and post-sale processes. Assist with product demonstrations and education for clients to enhance user experience. Resolve customer inquiries and issues in a timely and professional manner....
- ...We are looking for a Customer Support Representative to join our team and provide excellent service to our customers. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience through every interaction....
- ...Provide exceptional technical support and assistance to customers via phone, email, or chat. Diagnose and resolve customer issues related to products and services effectively. Assist customers with product installation, configuration, and troubleshooting. Maintain...