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- ...Position Summary: The Service Desk Manager is responsible for the overall strategy, performance, and leadership of Arraya’s global Service Desk operations. This role ensures consistent, high-quality service delivery across multiple regions and time zones, while...
- ...Job Description: Serve as the primary point of contact for service delivery matters Ensure services are delivered in accordance... ...response time, resolution time, uptime, customer satisfaction) Manage escalations and ensure timely issue resolution Lead incident...
- ...This is a remote position. SUMMARY The role involves managing a cross-functional team, aligning ITIL-based service delivery, and overseeing a wide range of IT solutions, including network, IT data center, private and public cloud, data analytics,...
- ...content/influencer marketing strategy and concepts as a form of service or product for clients, as well as a tool to support the growth... ...for GroupM agencies. RESPONSIBILITIES OF THE ROLE Managing a team of Copy and Art-based Creative Planners, which involves:...
- ...Position : Settlements & Client Services Manager Salary : PHP 75,000 - 90,000 Working Hours & Condition s: Aligned with Australian hours; full-time (remote) Holidays : AU Holidays ABOUT THE COMPANY : The client is a forward-thinking financial services...
- ...We are seeking a Service Request Manager to support the implementation and operational management of the Service Request function within the Service Management framework. The role will focus on establishing governance, refining processes, and collaborating with stakeholders...
- ...recognised as a leader in our area of SAP expertise. We deliver fit-for-purpose SAP solutions, and our services range from greenfield and brownfield implementations, change management to ongoing Aftercare services and support. In 2025, we have been awarded: ✓ Best...Remote job
- ...Job Description: Conducting project scope from the Client and Internal Management. Building project plans and statements of work. Tracking the project status and report to Client and Internal Management Managing tasks, milestones, and goals....
- ...experienced enterprise sales professional with expertise in HCM, payroll, and finance transformation services ? We are seeking an Enterprise Services Sales Manager to drive strategic growth in the Philippines. In this role, you will focus on selling enterprise transformation...
- Operations Manager (BPO-Financial Services/Banking/Wealth) Position Description We are looking for an inspiring, energetic and dynamic Manager... ...process improvements and cross-departmental collaborations. • Soft Skills: Exceptional communication and stakeholder...
- ...Workplaces is responsible for the active management of adidas’ global real estate portfolio,... ...end ‑ to ‑ end delivery of Workplace services for adidas’ office in the Philippines. This... ..., cleaning, security, pantry, and other soft and hard services. Ensure workplace...
- ...is a remote position. SUMMARY A Central Services Technician supports the organization’s shared technology infrastructure... ...procedures, incidents, and technical solutions in the service management system. Collaborate with other IT teams such as network,...
- ...description: We’re looking for a passionate Customer Service Coordinator to support our client's retail team and ensure a... ...seamless delivery and returns experience. In this role, you’ll manage customer inquiries (primarily via email), investigate and...
- ...This is a remote position. SUMMARY The Service Desk Dispatcher is responsible for real-time intake, prioritization, routing... ...notes, and enter travel time) Queue & Workflow Management To actively manage and report on: Unassigned ticket...
- ...Careers Job Description: What's the role Loading Support Services (LSS) provides 24-hour support to Shell Distribution terminals... ...provides information and receives guidance from the Demand Management team for most loading issues. LSS Specialist directly...
Shell
Manila7 days ago - ...operations, destinations customs, etc) prior loading of export cargo Manage Cargo at Risk • Facilitate customer demands for Late Gate... ...and / or regulatory frame • Commercial relation • Customer service / user support • Risk detection and prevention • Excellent...
- ...Job Title: NetSuite Technical Delivery Manager Role: FT Location: Manila, Philippines... ...(1.0 / 2.x) SuiteTalk (SOAP/REST Web Services) RESTlets, Suitelets • Design and... ...tools like JIRA, Git, CI/CD pipelines. Soft Skills • Strong leadership and team...
- ...Marseilles where its head office is located. THE ROLE: Service Delivery Supervisor is instrumental in ensuring that Service Delivery... ...requirements. RESPONSIBILITIES: As a Service Delivery Manager/Supervisor, your commitments are: • Deliver excellent...
- ...POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a... ...maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform...
- ...understanding and knowledge of information systems products and services to assist users. Identifies, investigates and researches user... ...services support or having equivalent kind of skills experience, soft skills a must. ~ Must be able to work independently. ~...
- ...networks to deliver pre-defined business objectives, while formally managing a team. Your role may also require working within an influence... ...trainer and Subject Matter Expert supporting the People Services professionals with questions on the floor. Dashboard/Data...
- ...Team Lead, CO Inbound Service Position Summary: This role is responsible for assisting the Consumer Outreach Coaches with the day-to-day management of the CO Inbound Service Agent teams. Responsibilities include daily communication with the coaches regarding overall...
- ...About The Opportunity At Netrix Global, the Service Desk Analys t II will provide timely and accurate tier one / tier two... ...escalations and assignments from Tier 1 Service Desk Analysts and management. This will require an aptitude for working with applications/...
- ...client success. Job Description Bookkeeping & Account Management Accurately categorize transactions, reconcile accounts, and... ..., or tax preparation ~2+ years of customer-facing or client service experience — ideally supporting U.S.-based clients ~...
- ...from EIL Global, We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as... ...Good written and oral communications skills with clients and management as well as people skills. • Ability to work with deadlines...
- ...Service Desk Intern | IT Support Are you passionate about technology and eager to gain hands-on experience in IT support? Join ClearSource as a Service Desk Intern and build your skills in a fast-paced, real-world environment while supporting end-users and solving technical...
- ...campaigns and lead a team? We’re looking for a Associate Media Manager to oversee paid media campaigns across platforms like Google Ads... ...metrics, attribution, and conversion tracking Leadership & Soft Skills: Experience mentoring or managing junior team...
- ...judgment • Make use of proven business techniques in the identification of lapses and loop holes in the organization’s customer service department and recommend better strategies that will yield better results • Use expertise to build strong healthy relationships...
- ...Overview We are seeking a Digital Marketing and Customer Service VA to support marketing execution and client communications across... ...for social media, ads, websites, and email marketing, while managing enquiries and acting as the first point of contact across digital...
- ...improving the employee experience. Candidate Profile: Engage with customers in a friendly manner. Job Objectives: To maintain service in order, timeliness, and cleanliness. To provide good customer service, take orders, and deliver food To provide the best...
